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  • 1 week ago

jobs description

Passionate about the world of tech?
What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?

Join our
Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office.
Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let's see what it takes

What you will do:
• Build positive and longlasting relationships with customers
• Effectively manage and follow up on the inquiries
• Always be uptodate with the general market conditions
• Securely work with customers' sensitive information
• Maintain working knowledge of our client's products and services
• Continuously seek improvement to enhance the team's performance

What you need to succeed in this role:
• Excellent Spanish
and English (C1 level for both is a must):
Advanced Excel skills is a must:
• Experience in logistics or transportation:
•... Logical thinking
• Analytical and research skills
• Positive and responsible attitude
• Personal laptop or computer (preferably Windows laptop with 16Gb of RAM) and a stable internet connection (minimum 50 Mbpsdownload and 40 Mbpsupload)

Will be a great plus:
• Experience with CRM systems
• Experience working with KPIs

Benefits and Perks:
• Flexible schedule
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Worklife balance
• Responsive management interested in your growth and longlasting cooperation
• Greenhouse conditions for selfdevelopment

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.
We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and
send your CV in English, pointing out your outstanding skills
Bello Antioquia Colombia


Apply - Customer Bello