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  • 1 month ago

jobs description

The Office and Facility Manager is to enable seamless facility operations, customer service and foster a positive work environment by effectively managing resources, implementing efficient processes, and supporting the diverse needs of the team, thereby enabling the organization to thrive. Responsibilities include:
• Leading and motivating the front facing customer services of the Belconnen Basketball Stadium and BACT offices including greeting customers, answering phones, processing payments, and assisting with general enquiries.
• Manage and oversee the systems, processes, and procedures in relation to the stadium bookings, maintenance and operations.
• Ensure hirers are comprehensively inducted and expertly guided in all aspects of the Belconnen Basketball Stadium in relation to their hire of the stadium and associated facilities.
• Lead the work health and safety of the office and stadium including contractor engagement for maintenance and compliance.
• Liaise as required with... staff from other departments to gain information and to resolve customer issues.
• Provide administration support across the organisation as requested by the Executive Team and/or Department Managers.
• Oversee the processing and database entry of activity, as requested.
• Foster collaborative partnerships between Basketball ACT Clubs, Schools, and other system stakeholders (as required) to benefit the participation system.

Full details of the role are included within the position description.

About Basketball ACT

Basketball ACT is recognised by Basketball Australia and the ACT Government as the governing body for the sport of basketball in the ACT, and conducts competitions, participation, and performance programs throughout the region.

Basketball ACT has over 12,000 registered participants each year, ranging from 5 to 70 years of age and involved in competitions, introductory and development programs. With over 1,000 teams, Basketball ACT is one of the largest basketball associations in Australia and has over 300 referees and officials.

Basketball ACT owns and operates the Belconnen Basketball Stadium located at 42 Oatley Court Belconnen ACT
Canberra ACT Australia


Apply - Office and Facility Manager Canberra ACT