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jobs description

Job Description

Title: Salesforce Business Systems Analyst

Location: Toronto

Ready to fast-track your Salesforce career?
This is an extraordinary opportunity to build a rewarding career at Accenture Technology. Working in highly collaborative teams for world-leading clients, we'll nurture your talent in an inclusive culture that values diversity.

Join Accenture Technology and thrive in a digitally driven, innovation-led environment where you can help clients shift to …THE NEW, using leading-edge technologies on some of the coolest projects you can imagine.

• Responsible for requirement gathering sessions, customer-facing presentations.
• Lead and facilitate design and technical sessions with the Architecture Governance forums.
• Coordinate with Technical Architects, integration, and data consultants, and others, as needed, for specific technical design requirements.
• Work with the Project Enterprise and Solution Architect to develop a proof of concept/prototype as... required per the project direction.
• Work with the Project Enterprise and Solution Architect to conduct technical analysis and/or feasibility assessment on solution options and/or third-party applications.
• Participate in the design and review of architecture and technical solutions.
• Provide guidance and advisory support to development team on approach and complex configuration issues.
• Work closely with technical teams to translate business requirements into technical specifications.
• Facilitating business and functional requirements definition and prioritization/scoping of requirements.

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Basic Qualifications:
• Minimum of 3 years of progressive experience in solution, design and business analysis, and technology implementation in full life-cycle CRM engagements
• Experience in writing user stories and working with agile delivery model
• Proficiency in Salesforce configuration tools. Mapping functional requirements to Salesforce.com features and functionality
• Salesforce Admin certification
• Experience implementing salesforce solutions for a Financial Services Client.
• Bachelor's degree in computer science, or equivalent

Preferred Skills:
• Practical experience in implementing at least one of the following Salesforce products (Sales, Service, Marketing, Experience Cloud)
• Experience in business process automation projects, cooperation with development teams, and understanding of Salesforce architectural concepts and its ecosystem
• Excellent communication skills in English (French is an asset)
• Experience and certification with Salesforce Sales and Service Cloud, Experience Cloud, and Financial Services Cloud will be considered as an advantage.
• Experience with managing client workshop.
• Experience with design thinking techniques
• Exceptional communication and presentation skills

• Competitive benefits, including a fair and balanced parental leave policy.
• At Accenture, we believe in bringing the best to our clients through continuous learning & improvement - from basic skills to industry-specific content - available to all our people.
• Career coaching and mentorship to help you manage your career and develop professionally.
• Performance Achievement - our performance management process that focuses on your strengths, progress, and career possibilities.
• Fantastic opportunities to develop your career across a variety of clients.
• Opportunities to get involved in corporate citizenship initiatives, from volunteering to doing charity work.

Toronto ON


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