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Communications Officer 1

Salary

$2,784.00 - $5,009.00 Monthly

Location

Statewide, LA

Job Type

Classified

Job Number

LSP-CO1-CTS

Department

DPS-Office of State Police

Opening Date

02/08/2023

Closing Date

Continuous
• Description
• Benefits

Supplemental Information

Vacancies are located in the Office of State Police and may be domiciledwithin any parish statewide as needed. These positions may be used to fill a probational appointment or job appointment.

This position requires shift work (days, nights, weekends, and holidays). This is a 911 Communications position with the use of a radio to communicate with Troopers and DPS Officers. All radio traffic is typed into the Computer-aided Dispatch Software (CAD) while answering phone calls from the public and other law enforcement agencies requesting assistance.

In addition to the biweekly salary, the newly hired incumbent will receive shift differential pay in the amount of $3.20/hr for hours worked outside of normal business hours (8:00am-4:30pm/Monday-Friday).

Applicants must have Civil Service test scores for8500-Office Support Examin order to be considered for this vacancy unless exempted by Civil Service rule or policy. If you do not have a score prior to applying to this posting, it may result in your application not being considered. Persons applying for the position may be required by the hiring agency to take a typing test or otherwise demonstrate their typing ability.

Applicantswithout a current test score can apply to take the test here (https://www.governmentjobs.com/careers/louisiana/jobs/712927/8500-ose-office-support-exam?pagetype=jobOpportunitiesJobs) .

The Department of Public Safety and Corrections, Public Safety Services, is a State as a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities. For more information on employment-related resources available for those with disabilities, refer to the Louisiana Employment Resource Guide.
• DPS doesn’t allow any testing exemptions for this position.

For More Information, Please Contact

Department of Public Safety

ATTN: Human Resources/Kristin Garcia

P.O. BOX 66614

Baton Rouge, LA 70896

Fax: 225-922-0528

[email protected]

Applications without the education and/or work experience sections completed will be considered incomplete and will not be accepted.

Applicants with international degrees must provide an equivalency evaluation and a copy of their transcript at the time of application. The equivalency evaluation and transcript can be attached to the electronic application, mailed, or faxed to (225) 925-3970. Applications submitted without the above documents will not be considered.

RESUMES ARE NOT ACCEPTED IN LIEU OF COMPLETING ALL SECTIONS OF THE EMPLOYMENT APPLICATION.

If you are contacted for an interview, please let us knowat that timeif you have a disability and need a special accommodation.

All candidates for hire must undergo drug screening and additional background check(s).

This agency participates in the E-Verify system for verification of citizenship and employment authorization.

NOTE : THE SELECTED CANDIDATE MUST TAKE AND PASS A DRUG SCREEN TEST PRIOR TO APPOINTMENT.

Qualifications

MINIMUM QUALIFICATIONS:

Necessary Special Requirements

No previous specialized experience or training is required.

All persons appointed to this job will be required by the National Crime Information Center (NCIC) and Louisiana State Police Terminal Operator Certification Program Guidelines to meet the terminal operator certification/re-certification requirement within six months of employment.

An applicant who has been convicted of a felony or who is under indictment on a felony charge will be disqualified until relief from the disabilities imposed by state and federal laws is granted.

Job Concepts

Function Of Work

To receive and respond to requests from enforcement officers/agents through telecommunication equipment. Acts as the point of contact with the general public for emergency situations, accidents, complaints, etc.

Level Of Work

Entry.

Supervision Received

Direct from a Communications Supervisor or other Administrator.

Supervision Exercised

None.

Location of Work:

All Enforcement Communication Centers.

Job Distinctions

Differs from Communications Officer 2 by performing entry level duties which require close supervision.

Examples of Work

Receive and respond to informational requests by officers/agents.

Receive, analyze, prioritize, and respond to general public complaints and inquiries. Alert the nearest officer/agent, dispatch to location, and relay the information.

Search, enter, modify, and delete computerized records for vehicle registrations, driver licenses, other licenses, wanted felons, missing persons, unidentified persons or bodies, stolen property, etc. in the appropriate computer database.

Maintain proper record keeping and update desk log during communications.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

Benefits

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Holidays and Leave – State employees receive the following paid holidays each year:
• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.
• Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

State Retirement Systems May Include (but Are Not Limited To)

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries.
• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your_Retirement_System.mp4) to give you more detailed information about their system
• Teacher's Retirement System of Louisiana (www.trsl.org),
• Louisiana School Employees Retirement System (www.lsers.net), among others

Agency

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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