An integral part of the IT team, you'll focus on designing, implementing, and maintaining system architecture. You'll be responsible for complex troubleshooting and long-term system strategy, with less focus on routine administrative tasks.

You'll play a vital role in cloud services, network configurations, and the execution of Zero Trust Security Methodologies in this IT Systems Engineer role.

About the role

Working under the direction of the IT Systems Manager, you'll handle escalated technical issues that could not be resolved by the service desk, engage directly with stakeholders to understand their requirements, and provide customised solutions.

Systems Architecture and Development
• Design, implement and manage system architecture including cloud services like Microsoft Azure and hybrid environments
• Work closely with the IT Systems Manager to strategize and execute long-term systems roadmaps

Systems Monitoring
• Implement and maintain system monitoring tools to ensure... high availability and performance
• Configure and manage alerts for system failures, outages, or irregular behavior.
• Analyse monitoring data to identify trends or issues that could impact system performance or security

Problem Diagnosis and Resolution
• Conduct advanced troubleshooting to identify, isolate, and correct system issues
• Work in conjunction with IT analysts to implement system upgrades, installations, and backups
• Optimize existing architectures for scalability, reliability, and performance.
• Ensure compliance with Zero Trust Security Methodologies and other best practices in security

Documentation and Knowledge Management
• Prepare architectural guidelines and documentation
• Review existing documentation for areas of improvement and keep it up to date

Collaboration and Communication
• Consult with internal departments to define system requirements and tailor solutions accordingly
• Mentor and guide IT Support Analysts in both hard and soft skills
• Act as the deputy for the IT Systems Manager as needed, leading team meetings and making critical decisions

Change Management and Availability
• Own and manage the change management process, from planning to execution
• Be available to work outside of normal business hours for critical system maintenance, updates, and emergency troubleshooting

About us

Partnering with parents and school communities, our goal is to build brighter futures by supporting children's development through play in fun, engaging environments. We live and breathe our company values every day by being considerate, passionate, and courageous, and making a difference.

Who are we looking for?

We can teach you about the job and sector, but a few basics you need to have:
• Minimum bachelor's or master's degree in systems engineering, Computer Science, or a related field
• Current and valid full Australian work rights
• Minimum 4 years of experience in system engineering or a related field
• Demonstrated proficiency with cloud services and network configurations
• In-depth understanding of Microsoft Azure, Microsoft 365, Cisco Meraki, Netskope, HP Insights, Airwatch MDM, Intune, Autopilot configurations, and Zero Trust Security Methodologies
• Expertise in system architecture, including the design and implementation of scalable, high-availability solutions

What's in it for you?
• Lucrative Employee Referral Program - earn up to $750 for an employee referral via Care Friends
• Discounted Health Insurance - get a discount off your premium with Bupa
• Discounted Fitness and Wellbeing - discounted gym membership at over 400 Gyms/Studios, up to 50% off fitness & wellbeing benefits through Wherefit
• Exclusive discounts for your family to attend our services, plus 1000's of savings on various lifestyle choices
• Recognition, awards, career growth
• Fun and relaxed office environment - parking onsite, local cafes, close to public transport, and complimentary fruit!

How to apply

If you share our values, want to have fun at work every day, and want a career that works for you, we'd love to hear from you. Apply now or reach out to our team with any questions: [email protected].

At Junior Adventures Group, safeguarding children is our top priority. As part of our recruitment process, we conduct thorough background checks, reference checks and appropriate screening on all potential employees to ensure that they share our commitment to safeguarding and have not been involved in any activities that could put children at risk.

We welcome all individuals from diverse backgrounds, genders, ages, religions, disability, sexual orientation, family and caring responsibilities and cultures, including people of Aboriginal and Torres Strait Islander heritage, to apply for any open positions within Junior Adventures Group
Camberwell VIC Australia

Salary Criteria