Why join usAre you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day.We are looking for a Spanish and English-Speaking Network Architect to join our exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries.What we offer you
You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.
What you will learn with us will make you a valuable member of our team or any other team.
Your benefits at Webhelp:
- Full-time contract, 39 hours/week: Monday to Friday 9:00 – 18:00- Competitive salary and performance bonus- Great office location in Barcelona- Friends hunting (referral) bonus- Full paid training about the company and the project you will be working on... Career development program and specialized courses- Opportunities for a career abroad through the Webhelp International Mobility Program
What you’ll experience at Webhelp
As a Network Architect in our team, you will:
- Lead the design, development, documentation and implementation of network solutions to ensure optimal system performance and access in a 24/7/365 environment- Provide environmental design and layout criteria for network facilities, cabling infrastructure, equipment, and other devices- Develop technical requirements and testing plans to evaluate vendor products, services, proposals, and bids- Develop and maintain regular plans to support vendor releases for network hardware, operating systems, and software- Ensure adequate network services, capacity, and availability (e.g., bandwidth, switch ports, cables, and connectivity)- Develop and maintain documentation of current configurations including the baseline templates and optimal configurations and generating regular change reports- Develop, implement, and monitor network performance measures and reports and troubleshooting performance problems- Installing, configuring, and managing network devices, security appliances, and maintaining document appropriate access procedures- Recommend and implement counteractive security measures proactively, and in response to incidents- Respond to incidents providing root cause analysis- Providing support for telephony, including IP phones and integrated communications- Provide training/knowledge transfer to the network team- Lead, guide and encourage the team
We’ll be a great match if you:
- Are native or proficient in Spanish and English- Are in-depth technical understanding of IT Network topologies- Have considerable experience designing, developing, and implementing network solutions- Have good knowledge of Cisco VRF lite, BGP, OSPF, Cisco ACI, Cisco ISE, NG-Firewall configurations, Fortinet is a plus- Have a good troubleshooting methodology- Have strong verbal and written communication skills, and organization skills to coordinate vendors or projects with other departments- CCDP (Cisco Certified Design Professional) desirable- Share our values of commitment, unity, integrity, recognition, and WOW
Don’t meet every single requirement?
At Webhelp, we are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can learn and develop themselves professionally. If you feel you don’t check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it’s this one or a future role.
Who we are
Webhelp is a people-first company and a global leader in the BPO industry. With more than 100 nationalities, Webhelp Spain is one of the main multilingual centers of the Group. We focus on creating memorable customer experiences and developing business solutions adapted to each company. We enhance the value of the most innovative brands by combining intelligence and emotion to make business more human.
If this sounds like you, join us at Webhelp!

Webhelp is an equal-opportunity employer
Webhelp is committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.RRQ23-005674-1-SPAIN
Barcelona Spain

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