Marriott International Milan Metropolitan City of Milan Italy
3 months ago
Job Description For Events Sales Coordinator(HOZ78243) in Milan,Italy. Additional Information Pre-Opening TeamJob Number 23097450Job Category Sales & MarketingLocation W Milan, Piazzetta M. Bossi 2, Milan, Città Metropolitana di Milano, Italy VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementW Milan is currently recruiting for an Events Sales Coordinator. Reporting to Director of Sales, the role is responsible for booking, coordinating, and organizing all social events, smaller groups and meetings on property. We are looking for an extraordinary talent who is passionate about social events, music, design, fashion and arts and has a relevant understanding of luxury lifestyle hospitality.About usLocated in the heart of Brera, W Milan aims to set the tone in the city of Milan. The first real luxury lifestyle in the city embraces the authentic Milanese spirit and all W Hotels passions. W Milan redefines the luxury hotel scene of the Italian capital... of fashion and design through its informal yet impeccable Whatever/Whenever service and trademark high energy.What we offer Join the pre-opening team of the second W Hotel in Italy and gain international exposure to Marriott EMEA Leaders Professional career progression at international level in more than 8000 properties in Marriott International Learning and development opportunities through online platforms, on the job trainings and classroom-based courses Discounts on hotel rooms, gift shop items, food and beverage in Marriott International portfolio Inspiring and motivated management with international mindset Charity events, Wellbeing activities and sustainability initiatives through the TakeCare and 360° programs Recognition activities such as Talent of the month, Birthdays Lunch, Appreciation weeks Canteen service on property The impact youll make What more could our guests want than outstanding service, a clean comfortable room and delicious food and drink? It will be your job to make sure they get even more from their stay with us. Reactively promotes all the options open to them, as well as being on hand to answer any questions about our hotels and services, youll make sure they know about everything they could wish for - and more. Youll help create the warmest welcomes and most memorable events that keep them coming back again and again. What youll do Liaisons with a variety of departments such as and not limited to rooms, kitchen, banquet operations, restaurants and bars to maintain highest service and B&F standards while maximizing profits through outstanding customer service. Reactively receives, handles and coordinates all event and group inquiries as well as provides general support to the sales office where needed. Needs to work on flexible work schedule as required and when hosting events on property. Process all booking requests, changes, and cancellations received. Identify group guest needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms, and keep organized files of all groups. Set-up proper billing accounts according to accounting policies. Plan and deliver events together with the client while building strong relationships and encouraging repeat business. Follow company and department policies and procedures. Oversee accuracy of room blocks and reservations. Respond to any challenges found for accommodating rooming requests by communicating with guest or group contact, Sales Department, or Front Desk. Input group rooming lists using reservation systems (e.g., OPERA, MARSHA). Keep organized files of all groups and events for easy and accurate reference. Revise room blocks in the reservation system (e.g., OPERA, MARSHA) to maintain the required number of available rooms after rooming lists are entered. Execute event operationally Set-up proper billing accounts (i.e., share-with, room/tax/incidentals, tax exempt, direct/special billing, group bookings) according to accounting policies.What were looking for At least 1 year work experience in events or B&F within luxury or lifestyle companies Fluent English and Italian is mandatory A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details Positive outlook and outgoing personality Planning, multi-tasking and time-management skills Explore our very big worldAs a world-class leader in the travel industry, theres no better place than Marriott International to make your mark. Joining us, youll get to entertain and meet people from all over the world as you build your experience. Youll find a place where your personality and ideas are appreciated just as much as the work you do. And youll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Youre welcomed hereOur highest priority is making you feel as welcome as our guests. We want you to know youre important to us and that youll make an impact in your role, and for that, youll be appreciated and valued. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat. We share our guests passions, providing insider access to whats new and whats next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If youre ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels
Milan Metropolitan City of Milan Italy
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