Job Type






Student Support Administrator Edinburgh

The University of Edinburgh

The University of Edinburgh Edinburgh United Kingdom

1 week ago

Job Description

UE05: £25,285.00 - £28,929.00 Per Annum

College of Science and Engineering / School of mathematics

Open Ended Contract - Permanent: Full Time - 35 Hours per Week

The School of Mathematics wishes to recruit a Student Support Administrator to join our Student Support Team.

The Opportunity

This post will provide a critical administrative role as part of the introduction of a new system of student support in the School of Mathematics, under the University’s Enhancing Student Support initiative.

The postholder will be responsible for the provision of a consistent and high quality level of administrative support to the Student Support Team. Acting as initial point of contact for student support enquiries, the postholder will have a thorough understanding of University policies and procedures and will provide guidance as appropriate or refer students to their Student Adviser/Student Support Officer, or the appropriate University Support Service as required.

The... postholder will manage and analyse student information, e.g. attendance and assessment records including information of a confidential nature, and will identify students at risk and take appropriate action.

The School is situated in the James Clerk Maxwell Building within the King's Buildings campus. We have over 150 academic and related staff and 160 research students. We have approximately 1000 students on our undergraduate programmes, spread across five year groups, and we welcome approximately 250 MSc students every year.

Click HERE for a copy of the full job description.

Informal enquiries, which are welcomed, can be made by contacting the Head of Student Services, Alice Heatley, email: [email protected].

We anticipate that interviews will be held within three weeks of the application deadline.

As a valued member of our team you can expect:

An exciting, positive, creative, challenging and rewarding place to work. We give you support, nurture your talent and reward success. You will benefit from a competitive reward package and a wide range of staff benefits, which includes a generous holiday entitlement, a defined benefits pension scheme , staff discounts, family friendly initiatives , flexible working and much more. Access our staff benefits page for further information and use our reward calculator to find out the total value of pay and benefits provided.

The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.

Interviews will be held [insert date]

If invited for interview you will be required to evidence your right to work in the UK. Further information is available on our right to work webpages.

On this occasion the University will not consider applicants requiring sponsorship for this role. International workers will therefore only be able to take up this role if they can demonstrate an alternative right to work in the UK.

Unless stated otherwise the closing time for applications is 11:59pm GMT. If you are applying outside the UK the closing time on our adverts automatically adjusts to your browsers local time zone. 

About Us

As a world-leading research-intensive University, we are here to address tomorrow’s greatest challenges. Between now and 2030 we will do that with a values-led approach to teaching, research and innovation, and through the strength of our relationships, both locally and globally.


The School of Mathematics is one of the world’s leading mathematical sciences departments, home to internationally excellent researchers and to an innovative educational environment for both undergraduates and postgraduates. Our location in the beautiful and historic capital of Scotland puts us in the centre of a vibrant community of academics, cultural institutions, industry partners and research institutes.

As a School we value both the breadth and depth of our mathematical research. We have over seventy permanent members of academic staff and over twenty research fellows and research associates, who come from across the world and together cover a broad range of research topics in pure and applied mathematics, operational research and statistics. Our Graduate School has over eighty research students and over one hundred MSc students, and our postgraduate provision has gone from strength to strength with the recent introduction of Doctoral Training Centres in Analysis and its Applications, and in Data Science. We have close links with the School of Informatics and are actively involved in current data science developments, particularly as one of the 5 UK-wide partners in the Alan Turing Institute.

The School is passionate about delivering a world-leading educational environment for its students and is constantly exploring new ideas in mathematical education in order to provide a stimulating learning environment. Quantitative skills have never been more in demand in the world, and our students graduate with strong skills in critical thinking, independent learning and communication. Within 6 months of graduating, 93% of our students are in full-time employment or study. In 2010 the Teaching Programme review "welcomed the excellent quality of education" provided by the School.

The School of Mathematics is dedicated to valuing and celebrating diversity, and ensuring equality of opportunity for all staff, students, and visitors. We are committed to creating a community which is inclusive and respectful of all our staff and students, and their lived experiences.

Further information about the School, our research and our teaching is available at
Edinburgh UK

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