Job Description

An amazing opportunity has arisen to join The Hotelpark - ibis Styles München Ost Messe and the Mercure Hotel München Ost Messe L as a Reservations manager. This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service.

- As Reservations manager, you will be responsible for achieving maximum revenue through the effective selling of room reservations and other ancillary revenue to our guests via the telephone, e-mail or other channels deemed appropriate by the company.

Work Experience

- Minimum 2 years’ experience at a Reservation Manager or Assistant Reservation Manager level.

- Be a team player who is an avid learner, adaptable and has exceptional interpersonal and communication skills.

- Excellent communication skills both verbally and written.

- Strong customer care skills and ability to work under pressure, with... excellent attention to detail

- A high standard of personal presentation with confident, professional and welcoming personality

- Technical knowledge of hotel booking systems, Including Opera

Benefits

In return, we offer fantastic industry leading rewards and benefits, including:
• Exceptional opportunity for personal training and development
• Discounts across the Accor network of hotels
• Preferential room rates for yourself and your family
• Brilliant employee recognition programs
Munich Germany

Salary Criteria