Job Type






Lead Business Execution Consultant Issue Management Phoenix

Wells Fargo

Wells Fargo Phoenix AZ United States

2 weeks ago

About this role:

Wells Fargo is seeking a Lead Business Execution Consultant in Consumer and Small Business Banking (CSBB) Branch Banking and Chief Administrative Office (CAO) Issue Management team...

In this role, you will:

Provide oversight and support of issues in conjunction with front line Issue Management partners, with a focus on high visibility and complex issues.

Responsible for the interpretation and adherence to the corporate Issue Management policy and procedures and responsible for the entire lifecycle of a portfolio of issues which have resulted due to potential risk exposure or control breakdown.

Engage and collaborate with applicable partners to develop and implement solutions and ensure successful execution to resolve concern.

Influence in a matrixed environment and partner with day-to-day business and dedicated resources to ensure implementation success and the realization of target benefits and risk mitigation.

Partner with Senior Leadership and to ensure commitments are met and proper updates are occurring as requested.

Support the Line of Business in partnering with front line including Control and second line in preparation and facilitation of internal reviews and audits to include process walkthroughs, gathering artifacts, preparing presentation materials.

Perform assessments through fact finding and data requiring creative approaches to solving complex issues and develop appropriate solutions or recommendations.

Provide recommendations to drive decisions in highly complex and multifaceted situations requiring solid understanding of business group's functional area or products, facilitate decision making and issue resolution, and support implementation of developed solutions and plans.

Review strategic approaches and effectiveness of support function and business performance.

Support leadership in providing support to team in meeting timelines, obtaining information, providing recommendations to the Line of Business for solutions.

Job posting may come down early due to volume of applicants.

Required Qualifications:

5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

Ability to represent the company/business units to internal partners, auditors, and senior leadership.

Experience working with internal auditors.

Knowledge and understanding of complex regulatory/compliance issues and potential solutions.

Experience leading issue management requirements throughout the lifecycle on complex issues.

Ability to track and monitor progress, identify corrective action and process gaps, recommend controls and communicate progress to business leaders.

Advanced knowledge of Issue Management policy

Experience working with the Shared Risk Platform (SHRP)

Exposure to Wells Fargo RCSA (Risk and Control Self-Assessment)

Experience with compliance of corporate policies to include Self-Assurance Activities and Customer Remediation

Experience partnering with Independent Risk Management and Internal Audit teams.

Knowledge and understanding of banking: regulations, compliance, policies, process, and procedures.

Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members.

Ability to influence, partner, and negotiate with senior business leaders to gain commitment to accomplish business goals.

Ability to facilitate and lead meetings to reach conclusions, identify tasks, record actions, and achieve results.

Ability to articulate issues, risks, and proposed solutions to various levels of staff and management.

Excellent verbal, written, and interpersonal communication skills.

Advanced Microsoft PowerPoint skills

Advanced Microsoft Excel skills

Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment.

Strong analytical skills with ability to turn findings into executable plans to meet business objectives.

Job Expectations:

Ability to travel up to 10% of the time

Posting Locations:

1525 W WT Harris Blvd, - Charlotte, NC

114 N Beaumont St - D Bldg - Saint Louis, MO

600 S 4th St - Minneapolis, MN

11601 N Black Canyon Hwy - Phoenix, AZ

800 Walnut St - Des Moines, IA

5201 W Amelia Earhart Dr - Salt Lake City, UT

4101 Wiseman Blvd - San Antonio, TX

14241 Dallas Pkwy - Dallas, TX

Required locations listed above. Relocation assistance is not available for this position.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more
Phoenix AZ USA

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