Reports To: Customer Support Team Lead This is what you tell people at parties: I am working at an international super-fast growing tech company and we are revolutionising hoteliers around the globe. RoomRaccoon is awarded world's best Hotel Management System for 2 years in a row and empowers hoteliers to run their property way more effectively. Our growing team of 100 heads is working from 10 offices all over the world! Your role: You will be responsible to ensure our Italian-speaking hoteliers that are using RoomRaccooon with absolute happiness! You will be accountable for: - Training hoteliers in using RoomRaccoon to their best advantage on all possible touchpoints - Proactively calling hoteliers to convince them of the added value of our additional paid features - Fun &, productive collaboration with our other teams' specifically your Italian teammates. - Creating video &, written content to teach our hoteliers all possible topics so they can use RoomRaccoon in the most... self-sufficient way Our perfect fit has/is: - Speaks Italian on a native level - Hotel (front-desk/reservations) experience - Patient and empathetic towards others' but naturally able to lead a conversation' deal with emotions' and not afraid to upsell - Motivated to work in a high-tech' fast-paced' entrepreneurial environment' requiring strong prioritisation abilities - Drive to revolutionise hoteliers worldwide - Self-motivated &, ability to deliver under pressure - Team-player - Organised and great eye for detail - Affection for both international business &, tech Shares our core values: 1. ACCOUNTABILITY 2. BEAT YESTERDAY 3. CLOCK SPEED 4. DEAL'S A DEAL 5. EMPOWER ANOTHER Benefits: - Working in a vibrant international fast-growing company - Unlimited learning &, growth potential - Your ideas and performance making a big difference in our organisation and the global hotel industry - Work hard' Play hard mentality. We love celebrating successes together! - Employee Equity Scheme - Annual RoomRaccoon Hotel Experience - Friday lunches are on us - Annual salary increases - Training &, Development opportunities Kindly click on the below link and complete the questionnaire: https://docs.google.com/forms/d/e/1FAIpQLSfPk1p7dri1I6NsZ1Dn7rxJjbSgAc0DcZzX1FUo5WAQ7j10JQ/viewform vetrinabakeca
Treviso Province of Treviso Italy

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