Casual Catering Manager

Land your next role at Amadeus in the world's most prestigious aerospace events at Farnborough International Exhibition & Conference Centre.

We have a fantastic opportunity available to join the team as a skilled Casual Catering Manager.

Amadeus is a multi-award-winning catering business with over 40 years of experience, operating at various venues including its' home sites at the NEC, ICC, VOX, Utilita Arena and Resorts World Arena, as well as regional venues including Farnborough International, where you'll be based.

Farnborough International is the go-to destination and organisation for the pioneers of today and tomorrow, famous for delivering world class air shows and events.

As Casual Catering Manager, you will cover all aspects of catering operations on a day-to-day basis running numerous outlets situated across the venue. You will also need to support a wide range of hospitality events and conferences.

If you are a dedicated individual who is... passionate about delivering excellent standards to our customers and excited to get off to a flying start, then we want you to hop on board.

The role will require energy, confidence, problem solving skills and some previous supervisory experience. In return you will receive training, great opportunities to progress and get to work with people who enjoy what they do and offer great and fast service to all their customers.

Key Responsibilities:
• Complete accurate forecasting and reporting of financial data in accordance with set deadlines, consulting as necessary with Catering Operations Manager suggestions to improve profitability of area
• To implement and manage those group health and safety, fire safety policies, procedures, and arrangements as applicable to your work activities and working environment, this includes all workers within your area are trained and adhere to the policies
• Proactively manage resources and take appropriate action to changes in the business this includes controlling the temporary labour budget
• Manage, train and develop all staff within your area to delivery business activity now and in the future
• Deputise for Catering Operations Manager in their absence
• To implement, monitor and oversee delivery of all standards, meeting and exceeding customer expectations
• To provide effective complaint handling in accordance with standards by investigating complaints, liaising with customers and staff to determining necessary action
• To demonstrate high leadership skills thereby providing the basis for high group moral and staff motivation
• To allocate duties and responsibilities to all team members
• To ensure that all pre booked goods and services are carefully noted and delivered to the customer's satisfaction
• Control of the temporary labour budget
• Where required, be involved in sales meetings identifying opportunities to theme and create new concepts for both retail and hospitality offers

Skills and Experience needed:
• Experience in multi-faceted catering retail environment or experience in a Junior Managers position
• Proven ability to work under pressure with excellent customer service skills and an eye for attention to detail
• Computer Literate to be competent in Microsoft Office
• Numerate & literate with good verbal & written communication skills

Benefits:
• Holiday is accrued at 12.07% of hours worked
• Free Onsite parking
• Free lunch when working over 6 hours
• Pension matching up to 7% and Life Assurance if eligible for pension and in pension plan
• We will provide you with a Life Assurance cover if you are actively contributing to the NEC group personal pension plan and have joined at the first opportunity or within 12 months of becoming first eligible
• Great Learning and Development
• Employee Assistance Programme
• Exclusive Discounts and many more great benefits
Farnborough UK

Salary Criteria