Working for the leading BPO worldwide, awarded as the best place to work in 2022! You will use your experience as content moderator agent supporting our client's different areas of this social media. You will also be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users. 

 

What's in it for you? 

                • Competitive salary package paid 14 months per year plus Meal Allowance paid in card 

                • A bright, modern, and exciting place to work, with excellent staff facilities  

                • Health insurance  

                • Various career development opportunities  

 • Exclusive online courses to improve your career  

                • Recognition events & team events 

                • 25 days of paid holiday leave  

                • Fruits and beverages from vendor machine   

• Additional 30 minutes break for a wellness session

 

Responsibilities: 

                •... You will investigate, document, and follow up on European removal requests and correspondence within the market queues/workflows

                • Eventually you will help on other vendors queues if needed  

                • You will escalate to the Client appropriately according to client workflows

                • You will keep up with all policies whilst ensuring compliance on all client workflows.  

                • You will participate in “roundtable” sessions to provide an open discussion about upcoming trends and provide input/feedback to the Support team to clarify trends or actions needed  

   

Required profile: 

                • Fluent both verbal and written in German/French/Spanish (C1) 

                • Intermediate knowledge, both verbal and written in English (B2) 

                • High level of resilience to sensitive content 

                • Fast learner, diligent worker and willing to grow as professional

• Being flexible

 

To become a part of our Team you need to be: 

                • Willing and able to work from 7am to 10pm  

                • Able to rotate shifts to help address client customer and business needs 

                • You are expected to provide background clearance (certificate for highest level of education, references from previous employment, clean criminal record) 

 

If you think you have what it takes just apply now!

 

Who are we? 
 
With 280,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world’s biggest and best companies. 
We’re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic. 
 
We show our colleagues how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more! (Like, lots more
Matosinhos Portugal

Salary Criteria