ServiceNow Technical Consultant - HRSD (m/f/d)

Location: Poland

We at Siemens Healthineers are committed to helping healthcare providersglobally to succeed in today's dynamic environment. We are inspired totransform the way things are done - because we want what is best for ourpeople, our customers and ultimately the health of mankind.

While we invest in engineeringexcellence - leading-edge medical technologies and services, we don't stopthere. We also deeply invest on our 68 000 people with the hearts of pioneers, highlycommitted and connected in this industry. And as we strive to shape the futureof healthcare, our overall success will depend on our ability to continuouslyreinvent ourselves.

We are lookingfor a high caliber, multidimensional ServiceNow Technical Consultant havingexperience in requirement gathering and solutioning to help us grow ourInternal ServiceNow platform within the organization.

The TechnicalConsultant will work closely with on-shore, near-shore and... offshore teamsand stakeholders on coordination of monthly/project releases where he/she wouldbe responsible for implementation, defining User Acceptance Testing, deploymentand post implementation services.

Job responsibilities:
• Work with the user community and global core team to assess current state processes, identify ServiceNow platform solution options, define ServiceNow solution requirements, determine and define integration requirements and concepts, and develop overall architecture and implementation plans.
• Lead and deliver requirements, scoping and design workshops, ensuring requirements and solution are well documented. Drive small implementation projects and coordinate rollouts through completion.
• End to End solution consulting in Service Catalog, Orchestration and automation using Integration Hub.
• Work closely with the agile on- and offshore team on coordination of monthly releases and implementation.
• Lead workshops to gather business/technical user stories.
• Coordinate and solve complex technical issues.
• Consult stakeholders on industry and ServiceNow best practices.
• Excellently manage the trusted relationship with our stakeholders to deliver requirement.
• Development of required integration components (SSO, LDAP, JDVC Probe, REST/SOAP Web Services).
• Scoped Application Development.
• Completes all responsibilities as outlined as part of the performance expectation.
• Maintain a current knowledge of ServiceNow product offerings and other supporting technologies.

Qualifications,experience & skills:
• Excellent and broad knowledge of ServiceNow, in particular the HRSD module and ideally Employee Service Center.
• Shall have experience developing Integration using Rest/SOAP webservices, Integration Hub, using ETL tools like SnapLogic, Dell Bhoomi, Mulesoft.
• Must have expertise in ServiceNow coding (JAVA Script, Angular JS, REACT)
• Shall have strong knowledge and expertise in building workflows, flow designer, & implement automation using Integration Hub or other OOB ServiceNow plugins/connectors.
• Experience in Virtual agent implementation including creation of Data Model, training the agent and creating custom flows is preferred.
• Strong knowledge or experience in ServiceNow HR Service Delivery. Knowledge in Workplace service delivery is a bonus.
• Interface with Product Owners, act as Technical Consultant/Sr Developer for certain projects.
• Enjoys providing technical consulting and working with internal stakeholders.
• Proficiency with web API's, Data Integrations/ETL, Relational Databases.
• Enjoys working in a fast-paced, ever-changing environment working with latest technology.
• Minimum 5 years of ServiceNow implementation experience
• Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity.
• Self-directed and able to manage changing priorities.
• Experience in LDAP, VPN, SSL, SSO, and other such technologies and standards is preferred.
• Bachelor's Degree in Computer Science, Computer Engineering or a closely related field.

Certification:
• ServiceNow Certified System Administrator (Required)
• Certified Implementation Specialist - HR Service Delivery (Required)
• ServiceNow Micro Certification - IntegrationHub (Preferred)
• ServiceNow Micro-Certification - Virtual Agent (Preferred)
• Expired certification willalso suffice and can be re-certified at Siemens Healthineers. We care for theexperience that our potential new candidate brings!

We offer:

• Exciting work ininternational corporation.

• We are felxible regarding type of contract

• We provide necessary tools.

• Remote or hybrid work (then Warsaw office preferred) withoccasional business trips.

If you are interested use the"Apply" button.

Our culture:

At Siemens Healthineers, we take into account different perspectives, areopen to dialogue and challenge conventions. Change is an integral part of ourwork. We strive to be a leader of change in our industry, not just to respondto them. We invite you to take on new challenges with us, test your ideas andcelebrate successes.

We highly value diversity, inclusion and equal opportunities, so wewarmly invite everyone, regardless of their gender identity, to apply for thisposition. We also encourage people with disabilities to apply.

Do you want to know more? Contact us.

At https://www.siemens-healthineers.com/pl/ you will find additional information about our areas of activities.

We care about data privacy and take it seriously in accordance with theGDPR and other regulations related to personal data protection. For thisreason, please do not send us your CV or other application documents by e-mail.Instead, please create your profile on our Career Portal https://jobs.siemens.com/healthineers , which allows you to submit your documents, apply for open positions andto obtain information about our vacancies and career development at Siemens.

Organization: Siemens Healthineers

Company: Siemens Healthcare Sp. z o.o.

Experience Level: Experienced Professional

Full / Part time: Full-time
Śląsko Poland

Salary Criteria