About DCX – Digital Customer Experience

The Capgemini Digital Customer Experience (DCX) practice specializes in driving business value and customer engagement at each stage of the customer journey from marketing and sales to commerce and service. By combining proven methodologies, deep technical expertise, design and strategy, its talented teams take an integrated approach to addressing the... total experience, for both customers and employees. By creating immersive experiences that engage and convert, brands can realize their CX vision and get the future they want.

We are a leader in customer experience (CX). Our holistic approach and breadth of experience enables companies to transform their business and transform the customer lifecycle. We implement technology, provide support and strategy for marketing, sales, service and commerce solutions.

We work with several large B2B, B2C and D2C brands, delivering amazing results for clients including the cosmetic, entertainment, pharma, retail, manufacturing, energy, and telecommunication industries.

About our Culture

Capgemini is a dynamic company that looks for team members to grow with us. We are committed to supporting you to GET THE FUTURE YOU WANT. That is our commitment to every employee. Capgemini offers a generous total rewards package, including flexible hours, autonomy, transparency, and a diverse and inclusive culture. With 11 Employee Resource Groups, we are committed to supporting your causes and getting involved in your community to help make it better. We have an electrical spirit and encourage professional development. No matter the location, or the role, every Capgemini employee shares one inspired mission: To be bold; to be YOU.

Join us to get the future you want!

BPM Experience: 5-9 years of experience in working as a BPM technical lead with Appian project experience in Lead role.

Experience/Expertise:

1. More than 4 years in-depth hands-on application development and design experience in Appian latest versions with mandatory Appian Level 1 Certification

2. Successful completion experience of minimum 2 Appian Projects as a Appian Developer or Senior developer is mandatory.

3. Good knowledge and experience in developing Appian process-based solutions and Appian best practices.

4. Well versed with SDLC, Agile, CI&CD methodologies.

5. Good knowledge of various Appian concepts like Security, Authentication, SAIL, Integration, Workflows, Case management, Plugins, Deployments, Health check, Mobile applications etc.

6. Understand the requirement and do the development on Appian as per Appian best practices

7. Good written and oral communication skills.

Responsible for programming and software development using various programming languages and related tools and frameworks, reviewing code written by other programmers, requirement gathering, bug fixing, testing, documenting and implementing software systems. Experienced programmers are also responsible for interpreting architecture and design, code reviews, mentoring, guiding and monitoring programmers, ensuring adherence to programming and documentation policies, software development, testing and release.

Required Skills and Experience:

Write software programs using specific programming languages/platforms such as Java or MS .NET, and related tools, platform and environment. Write, update, and maintain computer programs or software packages to handle specific jobs, such as tracking inventory, storing or retrieving data, or controlling other equipment. Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes. Perform or direct revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements. Write, analyze, review, and rewrite programs, using workflow chart and diagram, and applying knowledge of computer capabilities, subject matter, and symbolic logic. Write or contribute to instructions or manuals to guide end users. Correct errors by making appropriate changes and then rechecking the program to ensure that the desired results are produced. Conduct trial runs of programs and software applications to be sure they will produce the desired information and that the instructions are correct. Compile and write documentation of program development and subsequent revisions, inserting comments in the coded instructions so others can understand the program. Investigate whether networks, workstations, the central processing unit of the system, and/or peripheral equipment are responding to a program's instructions. Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language. Perform systems analysis and programming tasks to maintain and control the use of computer systems software as a systems programmer. Consult with and assist computer operators or system analysts to define and resolve problems in running computer programs. Perform unit testing Assist in system and user testing Fix errors and bugs that are identified in the course of testing.

• Qualifications: 3-7 years (2 years min relevant experience in the role); Bachelor’s degree

• Should be proficient in Software Engineering Techniques, Software Engineering Architecture, Software Engineering Lifecycle and Data Management.

• Should have progressing skills on Business Analysis, Business Knowledge, Software Engineering Leadership, Architecture Knowledge and Technical Solution Design.

About Capgemini

A global leader in consulting, technology, services, and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of client’s opportunities in the evolving world of cloud, digital, and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of 350,000 team members in over 50 countries. With Altran, the Group reported 2020 combined revenues of €18 billion.

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. 

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Click the following link for more information on your rights as an Applicant -http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Applicants for employment in the US must have valid work authorization that does not now require sponsorship of a visa for employment authorization in the US by Capgemini.

Visit us at www.capgemini.com. People matter, results count.

#LI-NIKHILDESHPANDE
Atlanta GA USA

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