About KOKO Networks

KOKO Networks is a venture-backed climate-tech company with 1,200+ employees across East Africa & India. Our mission is to imagine and deliver technology that improves life in the world’s fastest growing cities. We offer a fast-paced and highly collaborative work environment with significant opportunities for professional growth. Our core lines of business currently include: (1) KOKO Fuel, an ultra-clean liquid bioethanol cooking fuel solution delivered via a network of smart fuel ATMs and leveraging existing downstream liquid fuels infrastructure; (2) KOKO Climate, which retails the emissions reductions that occur from switching households from deforestation-based charcoal to KOKO Fuel; and (3) KOKO Club, a tech-enabled, direct-to-consumer, instant fulfillment retail platform operated in partnership with neighborhood retailers. In 2021, KOKO was selected as the world’s leading emerging markets climate technology solution by FT/IFC.

Your Role

As a Principal... Product Manager you will lead our product efforts in one business area and play a key role in enabling KOKO’s long term success, including our expansion across and beyond Kenya. This is a very visible leadership position and has the potential to help increase revenue, make complex logistics and operations more efficient, and delight our colleagues, customers, and partners.

You will be a member of the Product leadership team and work directly with executive team members on key company priorities and with other leaders across Engineering, Operations, Marketing & Sales, and Manufacturing.

This is both a creative and analytical role - building on insights gained from data, refining product strategies, and building solutions to better acquire and retain customers, support our employees, and broaden our product offering.

This role requires significant time in the local market and close to our operations in Nairobi. We will consider candidates based there, willing to relocate there, or able to travel there for ~30% of their time.

What You Will Do
• You will be a senior leader in the organisation, defining the KOKO product roadmap and vision, identifying opportunities to innovate and drive value for our customers and colleagues
• You will lead across the entire product lifecycle, from research and requirements to working with designers and engineers, to user testing, to measuring impact and optimising
• You will think about the end-to-end customer and user journeys, across functional and solution boundaries to ensure their experience is compelling, coherent, and consistent
• You will help us build, lead, and mentor a world class team of product managers
• You will develop strong partnerships with KOKO business teams and partners and empathy for our customers, creating continuous feedback loops that allow us to better understand their pain points
• You will ensure we are solving the right problems by sourcing input from multiple channels and prioritising effectively to drive maximum impact
• You’ll create an environment that fosters high quality, metrics-driven experimentation and set high standards for how we measure product success
• You will bring and build deep domain knowledge and experience; people across the company will look to you as an expert; and you leverage it through teaching, guiding and coaching others
Kenya

Salary Criteria