Job Type






Manager, Quality - Temporary Assignment up to 12 Months Pickering

Municipal Property Assessment Corporation

Municipal Property Assessment Corporation Pickering Canada

2 weeks ago

Job Description

What makes you great for this role?

You are a thorough and meticulous leader who promotes a culture of excellence by developing and measuring quality standards, identifying process gaps and making recommendations to improve the quality of products and services that MPAC delivers to its customers.

We have :
• A team of highly skilled, dedicated and collaborative staff
• Leadership that supports you
• An enterprise that embraces change
• A work environment that has flexible work locations (including remote), hours of work and overall employee wellness support

You have :
• Completion of post-secondary education (university degree or college diploma) in property valuation or in a related field
• At least 5 years progressively responsible valuation experience (focus on quality monitoring preferred) with minimum 3 years in a leadership capacity
• Effective training, coaching, problem solving and mentoring skills
• Excellent communication and interpersonal skills to... prepare and present reports and analysis on complex or sensitive non-compliance issues and persuade or influence others to improve
• Good knowledge of property valuation processes, procedures and policies, and a good understanding of assessment and taxation-related legislation
• Sound judgment, excellent organizational, analytical and problem-solving abilities, to develop and propose effective and reasonable recommendations for improvement
• Proficient use of Microsoft suite applications : Word, Excel, PowerPoint

Nice to have :

Working toward or the completion of a property valuation designation MIMA, AACI, FRICS

What you will do :
• Research and review industry criteria and technology applications to identify improvements or alternative approaches to monitor valuation functions and data processing
• Evaluate review findings and recommendations drafted by Quality Specialists and makes suggestions for improvements
• Identify trends / anomalies emerging from quality reviews; recommend areas for further investigation; draft strategies to improve the quality or efficiencies of current valuation modelling practices and various data processing activities including collection, keying, and distribution
• Assign reviews and ensure that sufficient and appropriate evidence is obtained to support findings, conclusions and recommendation resulting from the review
• Coach specialist in the development and execution of review project plans; review and ensure sampling techniques, project scope and review procedures are efficient and effective
• Manage the Canadian Property Assessment Network project by identifying comparative metrics and best practices, and responding to ad-hoc information requests from external organizations
• Promote a team-based and customer-oriented approach to service delivery
• Assign work, directly or through a team of supervisors / leads; monitor outcomes for accuracy, timeliness and quality
• Provide input to annual Branch operational goals; identify unit operating budget requirements; monitor and forecast monthly allocations;

identify and develop plans to mitigate variances
Pickering ON

Salary Criteria












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