BDO South Africa
BDO South Africa South Africa South Africa
1 week ago
Primary Purpose of the Job The role exists to strengthen and manage the technology and innovation hub for Audit, with a core focus on driving efficiency and enhancing our client value proposition. The key roles of the Senior Manager are Daily Management of the Centre of Excellence, Grow the Fee Base, Control WIP and Manage Debtors. The senior manager will be responsible for the following key activities to achieve the main objectives:
ð Managing Client Relationships
ð Planning of Audit Projects
ð Managing the resources and the WIP
ð Manage the day-to-day activities of any assignment (from execution to reporting)
ð Budget definition, preparation, and monitoring
ð Management of the Quality Assurance role, particularly the technical aspects of the IS Audit Methodology
Principle Outcomes: The Key outcomes of this role are:
ð Grow the fee base
ð Client Relationship management
ð IS Audits / Analytics & Innovation
o Audit plans/External Audit Planning
o Audit Files/APT Files
o Audit... Reports
o Attendance at Audit Committees (as and when required)
o Interfacing with Audit Partners to support audit capability in BDO
o Engagement with Senior Management and Executives
o Management and interface preparation for BDO Harmony
Main Duties and Responsibilities ð Duties
o Takes ownership of, and manages work assignments to completion within the allocated time frame and to an appropriate standard (quality), through:
§ proper planning before the assignment,
§ appropriate coaching during the assignment,
§ attention to quality of the deliverable and the supporting documentation, adequately completing provisions,
§ managing the WIP appropriately and within budget, where applicable, billing the engagement, and closing the engagement.
o Is an effective project manager and coaches others to be effective project managers.
o Tracks any delays and overruns and raises these at the relevant partner catch-up and client meetings. Gets immediate and timely agreement from the client for overruns.
o Reviews written documents to ensure that they are organised, well-written, referenced and easy to follow.
o Establishes effective working relationships directly with key clients and broader BDO stakeholders.
o Brings industry insights and recommendations to the client during client discussions. Ensures value-added delivery to the client driving sustainability of client relationship and work allocation
o Coordinates and leads meetings with the key client stakeholders and internal senior stakeholders in the absence of the partner.
o Assesses and manages project risks, processes, and controls.
o Develops a comprehensive understanding of the client's processes and methodologies, including the reviews of process flows.
o Develops a more strategic view of the business and participates in strategic initiatives through the coaching of the partners. Starts to move from being transactional/tactical to strategic.
o Able to lead initiatives from commencement to conclusion with minimal coaching and mentoring. Understands when to request input or assistance.
o Takes on operational role/s within the business, in addition to allocated client assignments. Business /Brand Development/Operational Excellence ð BDO Brand
o Develops effective networks/relationships inside and outside of the firm and maintains the contacts to identify opportunities. Provide key contacts per year (new or old) and evidence of contact activities i.e., meetings and outcomes.
o Identifies opportunities and grow existing client base. This includes cross selling BDO's other departments' services into our contacts & clients.
o Assist in compiling proposals as and when required to meet current and/or prospective clients' expectations.
o Identifies opportunities, write-ups, or presentations in a year for the development of new products or promotion of current services and procedures.
o Understands and speaks knowledgeably about BDO and ITCE's products and services and our values.
o Assists in the BEE activities/actions in both the BDO and ITCE arena (Staff, procurement & Clients)
o Ensures that a client satisfaction survey is completed after the completion of the engagement. (NPS Scoring and Rating)
ð Policies & Procedures
o Ensures personal and team adherence to BDO policies and procedures (leave, dress code, conduct etc.)
o Manages audit team effectively on a day-to-day basis (staff, budgets, deadlines) ensuring that a plan is followed, and objectives are met. Finance ð Budget
o Participates in the compilation of the ITCE department's annual budget.
o Ensures the scoping letter is prepared before starting date of the audit.
o Minimum of 55% recoverability on one's portfolio. Debtors should be kept with a minimum of 90 days including write offs, & provisions.
o Approves travel claims on Maconomy every Monday by 12H00 and on the same day carries out formal follow-ups on staff who have not submitted their timesheets.
o Check productivity levels for self and staff. Ensure they are meeting the set levels and communicate productivity levels to the Head of ITCE on a monthly basis. Quality and process ð Client
o Ensures all client background information is obtained and is filed on the server a week before the audit commences (Information required would include ITE questionnaire, Background Notes, Risk Register, Budget, Scope Letters, Pre-Audit Debrief minutes etc.).
o Ensures that performance and documentation of work complies with the BDO and ITCE methodologies through progressive/continuous review of work papers.
o Ensures continuous communication with clients and as and when allowed on-site presence is required to help manage client expectations. Staff
o Communicates all appropriate deadlines to audit staff and monitor progress according to pre-established timelines through:
§ The Debrief meeting
§ Scope and Time Budgets
o 'Communicates all appropriate deadlines to audit staff and monitors progress according to pre-established timelines through:
§ The Debrief meeting
§ Scope and Time Budgets
o Identifies engagement resource requirements and ensures that the most appropriate resources are assigned to specific assignment roles – update the planning board at least a month in advance for staff with upcoming assignments. changes.
o Ensures an effective audit programme is prepared a day after documentation is reviewed.
o Performs review of work papers within two days of receipt from staff with final Manager's review done within a week after fieldwork is complete.
o Ensures the draft report is produced for Director review within a week after fieldwork reviews are complete.
o Issues Final report, with client responses/comments addressed to the client, after Director's approval within two weeks after the draft report issue date.
o Ensures the Audit File is up to the standard required for an external Quality Assurance Review according to the QAR Checklist.
o Management of change control in respect off the quality procedures as set out in the Quality Manual.
o Assist in preparing audit committee packs / reports 10 days before the Audit Committee meeting for all clients under his/her responsibility. Attends all the client audit committee meetings.
o Judges the sensitivity of both client and management information and treats it appropriately People Development, Learning and Growth ð Staff Development
o Ensures that everyone's developmental needs as well as the needs of the client are considered through use of formal staff development plans.
o Ensures staff appraisals are carried out:
§ After major assignments (2wks+ assignments) and produce staff development plans,
§ Half yearly for the mandated HR appraisals within HR expected timelines.
o Conducts effective on the job training, ensuring that training needs of the junior staff are appropriately addressed through knowledge impartation and use of coaching notes/review notes. Feedback will be given through 360 evaluations done yearly.
o Obtains feedback from staff and check that instructions are understood and observed – hold audit debriefs at start of audit and follow-up weekly.
o Leads by setting a personal example of excellence, acting as a role model, embodying behaviours consistent with the ITCE vision and values that others respect and from which they learn. Feedback will be given through 360 evaluations done yearly.
ð Own Development
o Identify training needs/ gaps
§ Arrange with Director for required training/ courses
§ Remains technically up to date - maintenance of CPE/ CPD Hours and/or attending at least 4 relevant courses/ conferences/ seminars in a year
o Develops team spirit/building in the Department involving the team members:
§ Involvement through Leading meetings
§ Building relationships through social events
§ Building Trust through transformation
§ Developing successful teams by working together Chain reaction ð Embrace the principles of CHAIN REACTION across every level and division of the business
§ Contribute to a better BDO.
§ Remain focussed on cohesiveness and togetherness
§ The way we respect our fellow colleagues and work together as one business and one team
§ Ensure that integrity and the highest ethics are our guiding principles
§ Sharing open and honest feedback.
§ Our commitment to quality in everything we do.
o New Opportunities
§ Innovations is change that unlocks new values.
§ New ideas that present opportunities.
Qualifications, Recognition of Prior Learning, Work Experience, and Knowledge Qualifications/Recognition of Prior Learning equivalent ð B. Com Accounting Sciences or Informatics or Computer Science degree
ð CISA (Certified Information Systems Auditor)
ð CRISC (Certified in Risk and Information Systems Control) Work Experience ð Minimum 8 years working experience of IT Auditing / Forensics / Cyber
ð Minimum 5 years supervisor level in IT Auditing / Forensics / Cyber Knowledge ð ITIL, COBIT, COSO
Competencies: Technical & Behavioural Competency Skills, attitudes, and behaviours Communication ð Verbal/Written
ð Effective and prioritised Relationships and Collaboration ð Building trust and relationships
ð Fostering Collaborative Teamwork
ð Accessibility, persuading and influencing Exceptional Client Service ð Proactive in all that we do
ð Fostering active communication
ð Continuously adding value
ð Client focused Business Growth ð Knowing and promoting the Brand
ð Developing a Commercial and Innovative Digital Mind-set
ð Developing Business Acumen
ð Proactively looking for business Engaging People ð Engaging diverse people
ð Reinforcing accountability
ð Transfer of skills and full empowerment
ð Seek outstanding performance and give full empowerment.
ð Promoting personal and professional growth
ð Aligning career aspirations with the strategies, goals and objectives of the team or firm Inclusive Agile Leadership/ Management ð Leading Self
ð Taking the lead/Leading Others
ð Leading Business
ð Leading Change
ð Foster accountability for operational excellence
ð Planning, organising and control
ð Foster an inspiring and motivating work environment Quality, Risk Management & Operational Transformation ð Continuous improvement methodologies
ð Enhancing the quality of client service
ð Minimizing risk to company and client
ð Proactive role in leveraging and optimizing resources
ð Foster a flexible and tailored approach
ð Consolidating efficient operations and transformation Department Specific/ Role Specific ð Professionalism
ð Strong client orientation
ð Attention to detail
ð Ability to prioritise and handle stress
ð Creative yet organised
ð Task driven & delivery focused
ð Socially aware and able to work as part of a diverse team
ð Innovative and willing to share ideas for new ways of working
ð Ability to work with all levels within an organisation BDO Core Competencies ð Relationships and Collaboration
ð Exceptional Client Service
ð Business Growth
ð Engaging people
ð Quality, Risk management and Operational performance
Work Level Senior Management Job Type Permanent Salary Market Related EE Position No Location Gauteng
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