Your Journey at Crowe Starts Here:

At Crowe, you have the opportunity to deliver innovative solutions to today's complex business issues. Crowe's accounting, consulting, and technology personnel are widely recognized for their in-depth expertise and understanding of sophisticated process frameworks and enabling technologies, along with their commitment to delivering measurable results that help... clients build business value. Our focus on emerging technology solutions along with our commitment to internal career growth and exceptional client value has resulted in a firm that is routinely recognized as a "Best Place to Work." We are 75 years strong and still growing. Come grow with us!

Job Description:

Crowe X-Lab Graphic Designer

Crowe LLP
Crowe X-Lab is a human-centered DESIGN lab. We solve complex problems and invent new futures.

X-Lab is a human-centered DESIGN lab inside Crowe LLP. We champion the human voice, particularly the voices of our clients. We mash together a creative design mindset with analytical strategy approaches to invent new futures in our firm - for offerings, markets, practices, structures, experiences, brands, and, last but definitely not least, people.
A crucial part of the X-Lab mission: helping our people adopt a DESIGN mindset.

The X-Lab helps groups across Crowe solve challenges, both inside our business units and for the clients we serve. In the process of solving challenges, the lab also infuses new mindsets, methods, and tools into Crowe culture.

What's our job? Simple. It's challenging assumptions. Questioning the status quo. Provoking the imagination. Together we are creating a future where professional services address unmet (and unarticulated) needs with solutions that are meaningful, delightful, and friction-free.

We're looking for people who share the following mindsets. You don't need to be convinced - you just get it:

1. Always be learning; embrace experimentation.

This is a mindset of curiosity, exploration, and discovery. It holds preconceived ideas loosely. It listens more and talks less. It allows for new insights to surface - and these insights give birth to new innovations, new revenue, and new margin.

2. Possess a bias toward action; fail forward.

This is a mindset of always making and always doing, of building to learn (not to impress). It creates clarity through rapid prototyping and iteration. This mindset generates speed, creates alignment, and reduces risk.

3. Have empathy; work collaboratively with stakeholders.

This is a mindset of human-centricity. It's about having compassion for customers, and spending time with real users (not imagined ones). Any problem worth solving will be a human problem, so this mindset keeps us developing winning strategies using human-centered design methodologies.

4. Get comfortable with ambiguity; let go of "expert" confidence.

This mindset starts with not knowing the answers and pushes us to think beyond false certainty shaped by preconceived solutions. The design process is not fixed or linear, so this mindset keeps us flexible and inventive, and moves us from iterative improvements to unprecedented futures.

5. Embrace change; design it.

This is an optimistic mindset - imagining, designing, and building better realities. It prizes integrative thinking and inventive strategy. It provokes new ways of thinking about tomorrow's toughest challenges. It sees change not as an indictment of the past, but as fidelity to the future. This mindset breaks through boundaries and status quo and fuels the discipline of design to do what it does best: bring into existence what has never existed before.
The business challenges the X-Lab takes on are ground-breaking and culture-making.

Tectonic shifts are happening within our industry and across the industries we serve. Industry 4.0 is transforming how professional services are performed and delivered. This revolution is creating greater and greater complexity within every market sector, at rates we can't possibly keep up with.

For this reason, our work cannot be about good-intentioned iterations on the way things were done in the past. Instead, it must be about using inventive and imaginative strategic business DESIGN to explode into an unprecedented future state.
The X-Lab creates remarkable and meaningful experiences for humans.

Technological advancements don't come with a set of values. Without intentional design, the massive shifts caused by Industry 4.0 technologies will be void of humanity, compassion, care, and kindness. Our mandate is to preserve humanity in the client experience.

For this reason, we are not driven by process and efficiency in the X-Lab. Rather, we are driven by empathy and compassion. We surface insights about humans - and then we thoughtfully orchestrate end-to-end client experiences that both anticipate unarticulated needs and create profound satisfaction.

The result: remarkable experiences embedded within our technologies, caused by our marketing and sales, and delivered to our clients across their lifetime.
Come join the X-Lab. Come change the world.

At X-Lab, you'll be at the cutting edge of Crowe's most critical strategic work. We have incredible plans for the future. We're throwing off the has-been ethos of legacy professional services and turning to insight-driven, human-centric DESIGN as the fuel for unprecedented growth.
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The X-Lab Graphic Designer is an inspiration.

X-Lab Graphic Designers are visual problem solvers who embed themselves in our client's culture, building long-lasting relationships over a long period of time. They're consistent, authentic, and likable. They're not only likable because of their charisma, they're likable because they get it. They design for clarity and translate with meaning, whatever it takes.

Graphic Designers are comfortable in the weeds. They collaborate with a broad team of stakeholders to analyze and identify the work to be done. They walk alongside the project lead to provide strategic visual solutions and deliver remarkable artifacts that support the implied and explicit intent of the piece. They are creatives, strategists, synthesizers, advocates, and bridge builders, attempting to get work done at unprecedented scale and speed.
Skills required to be an amazing X-Lab Graphic Designer.

X-Lab Graphic Designers are expected to demonstrate the following skills in their work:

Understanding: Dig into the problems being solved and produce clear, useful artifacts that articulate the context and problem space.

Facilitation (small team): Ability to discuss, debate and defend potential design solutions respectfully and professionally, as needed through appropriate mediums.

Modeling: Contributes to strategic decisions by providing sketches, prototypes, models, drawings, etc... that serve to align the team and bring clarity to the path forward.

Making: Produce authentic, inspiring, beautiful, and effective solutions that add value to the project team, and provoke the viewer to take the intended action.

Managing: Manage your own tasks, responsibilities, deliverables, and timelines and provide clarity on these structures with your project team as needed.

X-Lab Graphic designers also are expected to demonstrate skills in how they do that work:

Communicative: High acumen for professional, clear, accurate, communication, in a corporate environment.

Collaborative: Pro-active at seeking information from others. Inclusive of ideas, opinions and input of a diverse team of specialists, clients and subject matter experts.

Curiosity: An intrinsic desire to uncover relevant information about teams, technologies, markets, competitors, inspirations, etc... The ability to connect this context to the problems being solved in a meaningful way. Be curious, ask questions, and generate insight in productive ways.

Inspirational: Ability to explore and identify compelling new possibilities for designed artifacts and experiences that are beautiful, compelling, inspiring and impactful.

Active: Willing and able to do the work necessary to get the job done.

Here's a list of some interesting things an X-Lab Graphic Designer does.

The X-Lab Graphic Designer does many things, including these:
• Use strategy, imagination, and design thinking to help our clients tell meaningful, powerful stories in a visually compelling way.
• Collaborate with industry, market, and micro-enterprise leaders and clients to understand how to visually communicate their strategic priorities, key challenges, and opportunities.
• Gain a deep understanding of context around a business challenge, mine for insights and make sense of observations, data, and stakeholder inputs, and translate insights into actionable design.
• Work closely with clients to design prototypes, develop communication design strategies, and build new and differentiated artifacts that are informed by client needs as well as organizational realities and aspirations, with an eye towards design, clarity, and market success.
• Collaborate with multidisciplinary X-Lab teams of creatives, business partners, stakeholders, and users through visual design processes.
• Be playful, cause fun, and set the tone for a collegial environment that lowers defenses, creates trust, opens people up to insight and new ideas, and surfaces the best possible outcomes.
• Participate in shifting the firm's culture by helping stakeholders understand the power of storytelling, design, and human-centricity in all that they do.
The more of these statements that are true about you, the more success you'll have in the X-Lab.
• 7+ years of diverse experience bringing complex new designs to market from within startups, strategy consultancy firms, design agencies, innovation departments, marketing departments, and/or VC.
• Experience in taking a design from theory and analysis into a market launch. Have experience creating innovative communications and designs.
• Experience in developing visual, design, and brand strategies for new products and/or business ventures. Have fluency in designing communication artifacts, carrying out marketing design strategies, and creating visual concept modeling.
• Can form and articulate thoughtful perspectives through design, supported by objective facts and strategic convictions for new possibilities. Have demonstrated both analytical mastery and intuitive originality. Can blur the lines between strategy and creative.
• Have experience originating designs and conceptual models that become fundamental to how stakeholders think about their innovations, offerings, businesses, and markets.
• Can sketch/visualize ideas in real time to create clarity and alignment and to engage stakeholders in the right conversations around any aspect of their business.
• Can provide counsel to business stakeholders - counsel that will have a direct, positive impact on their business success.
• Can navigate and overcome internal barriers through drive, determination, friendship-building, positive engagement, and empathy.
• Have experience working in greasy-fast environments where agility, building to learn, rapid iterations, and failing fast are honored over big bets, data paralysis, and risk avoidance.
• Have experience working with, guiding, and inspiring teams to deliver bold, fresh thinking and do things that haven't been done before.
• Skilled at navigating ambiguity and reducing complexity. Sensitive to the social and cultural dynamics of client and internal organizations. Highly persuasive.
• Have excellent communication skills within groups consisting of various levels of seniority.
• Have contagious passion for ideas that can transform business, transform lives, transform an industry; and have the ability to stoke the fire of those around you.

More about this position
You won't be in charge of anyone.

This position has no direct supervisory responsibilities.
It's a fairly demanding full-time job, with flex.

This position is full-time. On average, you'll work around 45 hours a week. You may need to work the occasional weekend or respond to phone calls or emails in the evening. Once in a while, we have emergency projects and all bets are off. But it's fun because we do it together!
"I'm up for anything" could be your personal motto.

Don't think of this job description as covering or containing a comprehensive listing of activities, duties, or responsibilities that are required of you for this job. Other duties, responsibilities, and activities may be assigned by the team as needed.

The benefits are great...

At Crowe, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package.

And so are the opportunities.

We nurture talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with a Career Coach who will guide you in your career goals and aspirations.
Just who is Crowe, anyway?

Crowe (www.crowe.com) is one of the largest public accounting, consulting, and technology firms in the United States. Crowe uses its deep industry expertise to provide audit and consulting services to public and private entities. We serve clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Our Benefits:

At Crowe, we know that great peopleare what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you!

How You Can Grow:

We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:

Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge
Grand Rapids MI USA

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