Job title: Seasonal Heritage Facilitator

Department: Learning

Pay grade / Salary: £7,198.45 pa (£20,764.75 FTE)

Hours: 13 hours per week, Saturday – Sunday, including Bank Holiday weekends, with occasional evenings & other days, by agreement, from 1st April to 31st October.

Location: Creswell Crags Museum & Heritage Centre

Contract: Seasonal (April – October), Part Time

Reporting to: Learning Manager

Responsible for: N/A

Job description:

The objective of this role is to deliver engaging and inspiring formal and informal learning sessions for Creswell Heritage Trust, and the occasional facilitation of special events, during the busy summer period. We anticipate that the development and delivery of new learning experiences will be a major focus of Creswell Heritage Trust in 2023 onwards, and this role will be a key part of that. This post will offer the holder a chance to make a mark at a crucial time in the Trust’s story.

About the Company:

Striking at the core of what it is... to be human, we spark connections between people and planet, inspiring us to leave better marks on the future.

Creswell Crags is a unique and dynamic place to work. A site of international renown for the significance of its prehistoric heritage, a Scheduled Ancient Monument and Site of Special Scientific Interest, a museum with an important archaeological and palaeontological collection, and a well-loved visitor attraction offering scenic walks, cave tours, a special events programme and a welcoming visitor centre with cafe and gift shop. Creswell Heritage Trust is an independent registered charity, which can be challenging but also incredibly rewarding. You will become part of a dedicated, friendly team with our sights firmly set on growth and a bright future for the special place we look after. Career and personal development opportunities are an important part of our ethos, as well a culture of leading in our sector and sharing best practice as an integral part of our work.

Our Values:

BOLD Creswell Crags is neither neutral nor passive. We are driven by our ethics and will make our voice heard on the most important issues we face, from the climate emergency to challenging historic injustice.

ASPIRATIONAL We will continue to work to ambitious goals until we are recognized as the global authority on deep history that we are.

PASSIONATE! Our team is built on two things: expertise and passion. Our passion is affecting; we provoke similar passion in others for our precious place and its stories.

COLLABORATIVE We work in collaboration to help us learn and grow. We inform and listen; learning from the journeys of others and sharing our own.

EMPOWERING Our remarkable place and people empower our supporters to make their own profound connections and discoveries.

INCLUSIVE We strive to make our site, and our stories, as accessible as possible to those who might face barriers. We are not-for-profit and will keep our costs as low as is sustainable and offer free engagement where we can.

The application process:

All potential applicants can find our relevant documents (job description and person specification) below, and on our website www.creswell-crags.org.uk/jobs. Please submit CV and covering letter via email to Hannah Steggles, Head of Public Engagement, via [email protected]. If you require any further information regarding this role do not hesitate to contact us via telephone on 01909 720378 or email Hannah Steggles, Head of Public Engagement, via [email protected].

Closing date for applications is midnight on Sunday 28 May 2023, with interviews to be held on Friday 2nd or Saturday 3rd June 2023.

What we can offer you:

· Up to 32 days (pro rata for part time) annual leave including bank holidays

· Company pension scheme

· Occupational Sick Pay

· Staff discount in café & shop

· Free parking

Equal opportunities statement:

Diversity & inclusion is very important within our work ethics. We are an equal opportunity employer committed to a diverse and inclusive workforce. If you need any adjustments to make the recruitment process more accessible to you, please let us know.

Job Description

Key responsibilities:

· Responsible for:
• The delivery of on-site formal and informal learning activities. These may include:

▪ Public & private tours

▪ School group visits

▪ Family learning activities

▪ Digital tours (both livestreamed and to a live audience)

▪ University group visits

▪ Birthday parties

▪ Life on the Edge activity days

▪ Costumed interpretation sessions

▪ Other sessions, as they are developed.
• The delivery of off-site formal and informal learning activities. These may include:

▪ Learning activities at partner sites

▪ Outreach sessions

▪ External talks

▪ Other sessions, as they are developed.
• Assisting with the delivery of events, organised through the Learning Department and by the Events and Volunteer Officer.
• Contributing to the creation and development of appropriate formal and informal learning activities for all audiences at Creswell Crags, and presenting these ideas to the Learning Manager for approval.
• Undertaking regular inspections of the caves, recording observations according to CHT procedures, and reporting areas of concern to the Learning Manager and Duty Manager.
• Maintaining a clean, orderly and safe working environment, ensuring that all relevant risk assessments are understood and adhered to.
• Checking and basic maintenance of learning department equipment, recording stock levels of expendable items and forwarding requests for replenishment, advanced repairs or upgrades to the Learning Manager when required.
• Presenting a warm, welcoming, and accessible point of contact for all person-led learning and engagement activities on site.
• Working with:
• The direct management by the Learning Manager to develop and deliver the learning programme.
• Other Heritage Facilitators and Tour Guides to ensure the safe, effective, and high-quality delivery of learning sessions.
• The Business Relationships Co-ordinator and Visitor Service Team regarding booking queries, and to ensure that any specific requirements/requests of the visiting group are identified and acted upon.
• The Events and Volunteer Officer as part of the delivery team for the seasonal events programme.
• The Head of Public Engagement, Marketing Executive, Curator, and the Learning Team to promote the unique significance of Creswell Crags to a wide audience.
• The wider team to develop the creative vision for seasonal events.
• The wider team to develop the creative content for the website and social media channels.
• Other:
• Being prepared to undertake all training relevant to the role and taking a proactive approach to seeking out CPD opportunities.
• Representing Creswell Heritage Trust with external stakeholders, in particular within the wider museum sector, maintaining appropriate working contacts and relationships.

Person Specification

Experience

Delivering informative tours, activities, workshops, or similar, to a range of audiences Essential

Working with children in a learning environment Desirable

Explaining complex ideas and concepts to the public Desirable

Demonstrable work experience in a heritage, arts, cultural or charitable organisation Desirable

Education / Qualifications

5 GCSEs grade C/Level 5 or above, including English & Maths, or equivalent Essential

Degree or professional qualification/accreditation in a relevant discipline (archaeology, history, education, or similar) Desirable

Knowledge

Basic IT literacy including the MS Office Essential

Understanding of the themes that pertain to Creswell Crags (archaeology, palaeontology, anthropology, etc.) Desirable

Awareness of different learning needs and styles Desirable

Awareness of health and safety in relation to working with children/in an outdoor activity setting Desirable

Personal Qualities

Essential

Enthusiastic approach to work Essential

Demonstratable time-keeping skills Essential

Able to adapt delivery style to communicate effectively with different audiences Essential

Confident oral communicator Essential

Capable of spontaneous problem-solving and working flexibly Essential

Interest in museum/heritage sector & prehistory Essential

Creative ability to develop new ideas Desirable

For the successful applicant:
• While an existing understanding of the site is a desirable trait in an applicant, full training will be given on the history of Creswell Crags and other content you will need to know for you to be able to deliver the activities and sessions required by this role. This training shall largely consist of shadowing other members of the Learning Team, discussions with the Learning Manager, and independent reading (reading materials provided).
• As a member of the Learning Team, you will be required to have a DBS check as part of this role. Employment is subject to a satisfactory DBS check and receipt of satisfactory references.

Job Types: Part-time, Fixed term contract
Contract length: 5 months
Part-time hours: 13 per week

Salary: £10.62 per hour

Benefits:
• Additional leave
• Company pension
• Employee discount
• On-site parking
• Sick pay

Schedule:
• Day shift
• Every weekend

Ability to commute/relocate:
• Worksop, S80 3LH: reliably commute or plan to relocate before starting work (required)

Work authorisation:
• United Kingdom (required)

Work Location: In person

Application deadline: 28/05/2023
Reference ID: SHF 2023 s-s, a-o
Expected start date: 10/06/2023
Worksop UK

Salary Criteria