Requirements Proven 5-year experience as Hotel Manager or relevant role.
Fluency in English, Bahasa Malaysia and Mandarin.
Understanding of all hotel management.
Experience with management software.
Excellent customer service skills.
Great decision making and problems solving skills.
Ability to motivate staff Responsibilities Plan, implement and manage overall hotel daily operations.
Coordinate front-office and back-office activities and resolve any problems.
Ensure company standards for housekeeping, decor & guest services are met.
Set budgets and room rates, allocate funds, and approve expenditures for various departments.
Conduct hotel budgeting and financial planning.
Plan and organize hotel activities to drive sales.
Manage and monitor hotel expenses.
Manage and track hotek inventory.
Plan and implement marketing campaigns with marketing team.
Build and maintain strong relationships with visitors and clients.
Build relationships with vendors.
Suggest and implement new... ideas.
Determine KPIsTrack KPIs and produce reports.
Hire and onboard new hotel staff.
Evaluate staff performance.
Ensure safety and adherence to rules and regulations.
Prepare and manage schedules and shifts. Benefits We offer attractive remuneration basic salary to the right candidate.
Year-end bonusKWSP & SOCSO Included.
Training providedUniform allowance Additional Benefits Annual Leave
Kuala Lumpur Federal Territory of Kuala Lumpur Malaysia

Salary Criteria