Hogarth Worldwide is the world’s leading creative content production company. Born to make the best work brilliantly, we combine craft, insight and technology to bring creative work to life for many of the world’s most famous brands.

Diversity & Inclusion

Hogarth is an equal-opportunity employer. That means we believe in creating a truly inclusive culture that values diversity, equity and inclusion for everyone through our ideas, our people, how we behave and how we conduct ourselves. We strive to recruit people from diverse backgrounds and support them to achieve long-term success. This not only makes Hogarth a better company and place to work, but an environment where everyone can give their point of view, experience connection, enjoy opportunity and feel a sense of belonging.

We welcome applications from everyone, regardless of race, ethnicity, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual... orientation, or physical or mental disability. As part of our commitment to making our hiring processes as equitable as possible, we are currently rolling out a policy which ensures that hiring managers review CVs only after they have been processed through an automated anonymisation system. This aims to ensure that all candidates are considered for interview based solely on their experience and what they can bring to the role. The solution, provided by MeVitae, scans and redacts CVs to reduce potential reviewer bias.

Please contact [email protected] if you need the job advert or form in another format.

Job Role

As part of the Client Services Department, you play a central role in the business and are pivotal to

the smooth running of your account(s). You will be required to have a good hold on account handling and provide support to your line manager by managing projects from brief to final delivery, on time and budget. You will need to be client focused and able to demonstrate good communication, organization and time management skills to manage both your clients and internal departments, while always focusing on quality, process and profitability.

Job Responsibilities
• Demonstrate a thorough understanding of the Hogarth business model, services and technology.
• Ensure clients understand agreed workflows and manage them through the process.
• Set and manage client expectations deliverables and timeframes.
• Escalate all serious client issues to your line manager immediately and recommend solutions

wherever possible.
• Identify areas for improvement of existing workflow and processes which could benefit Hogarth and/

or the client.
• Build strong day to day relationships with all clients and agency stakeholders - communication is key
• Strive to better client and stakeholder relations.
• Identify training opportunities for clients to ensure their adherence to processes & improve

workflow.
• Act as a brand QC/Guardian – always ensure brand guidelines, QC checklists and procedures are

followed.
• Prepare accurate cost estimates and ensure all estimates are approved by respective stakeholders.

Job requirements:
• 6 plus years managing and servicing international accounts
• Experience working in Digital & TV/ Broadcast will be an added advantage.
• Strong time management/prioritization skills
• Strong project management skills
• Can do attitude and an ability to work under pressure
• Strong interpersonal and communication skills
• Fluent oral and written English
• Strong numeracy skills
• Highly organized, detail oriented, client focused and proactive
• Experience of running a strong dynamic account team including resource planning
• Team player
• Strong IT literacy, including Word, Excel, PowerPoint/Keynote

Data

We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment.

When you click the "Submit Application" button at the bottom of this page, this will send all the information you have added to Hogarth WW. Before you do this, we think it's a good idea to read through our Privacy statement. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it
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