Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGO's in various business sectors across Africa.

Our client, owners of 2 brand new hotels in Diani, is looking for an experienced and charismatic Hotel Manager to manage the 2 properties. The successful candidate will be responsible to plan and supervise the activities of the workforce and to ensure the smooth and profitable running of the business. He/She will be involved in all aspects of the hotel operations including customer service, hotel bookings, housekeeping, suppliers’ management and overall administration, as well as being a key person of reference for employees, clients and external vendors. The ideal candidate will be a team player and an effective leader, able to set an example and foster a climate of cooperation. Experience in managing food outlets is a MUST and a good understanding of hiring a... team. Pre-opening experience is an added advantage.

Key Requirements:

Supervise work at all levels and set clear objectives.
Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits.
Promoting and marketing the resorts, both locally and internationally.
Communicate with customers when appropriate - welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.
Deal with maintenance issues, equipment and renovations.
Collaborate with external parties such as suppliers, travel agencies and event/conference planners.
Inspect facilities regularly and enforce strict compliance with health and safety standards.
Ensure food & beverage service profitability.
Review service contracts with vendors, review bids, and make recommendations
Promote teamwork and associate morale while projecting an enthusiastic, optimistic, helpful attitude.
Ensuring compliance with licensing laws and health & safety.

Qualifications:

Degree in Business Administration, Hotel/Hospitality Management or relevant field.
5+ years of experience as Hotel Manager or relevant role.
Understanding of all hotel management best practices and relevant laws and guidelines.
Outstanding leadership skills and great attention to detail.
Strong organization skills.
Excellent customer service skills as well as a business mindset
Demonstrable aptitude in decision-making and problem-solving.
Reliable with an ability to multi-task and work well under pressure.
Fluency in English.
Knowledge of hotel management software. Experience with Cloudbeds an added advantage.
Hotel opening experience an added advantage.

Please click on the tab below to apply
Kenya

Salary Criteria