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Area Group Sales Manager, Mexico Heroica Veracruz

Auberge Resorts, Llc

Auberge Resorts, Llc Heroica Veracruz Ver. Mexico

2 weeks ago

Title: Area Group Sales Manager, Mexico Reports to: Area Director of Sales, Mexico
Location: Remote
Role Summary
Join our team as Area Group Sales Manager for our four hotels in Mexico: Etéreo in Riviera Maya, Chileno Bay Resort and Esperanza Resort in Los Cabos and Susurros del Corazon in Punta de Mita, to target meeting planners, corporate SME accounts, inbound (DMC) and agencies within the designated territory or LATAM. The Area Group Sales Manager will develop and maintain relationships with key clients to produce business, including room sales, and catering/banquet sales. Primary responsibilities are to make regular outside sales calls to current and future clients, booking business for overnight room blocks, meetings, incentives and events. This position is critical to the success of the hotels and requires an individual who is naturally at ease with people, can think quickly on their feet and is determined to succeed. This position will be heavily focused on prospecting for new... business to achieve and exceed monthly revenue targets. The ideal candidate should come with a book of business contacts and proven track record in the LATAM market. The position will focus primarily on group business, especially during need periods, for Eteréo and Susurros del Corazón.
Key Responsibilities
Respond to the solicitation for RFPs.

Demonstrate an effective ability to prospect for new accounts that have been pre-qualified to meet the hotel's room rate structure.

Identify local accounts from all market segments that have previously utilized the hotels and solicit for future business.

Handle all group leads that contact the hotels directly from assigned territory.

Acquire and maintain a solid base of accounts towards achieving the property's budgeted profit levels.

Solicit sales for the property through planned, personal calls and telephone solicitations to local trade and professional associations/corporations, travel agents, and other local and state organizations that could result in potential business for the hotels.

Handle and respond promptly to sales leads providing appropriate information.

Maintain contact with all clients in assigned territory to ensure high levels of client satisfaction.

Maintains a comprehensive knowledge of the competitive landscape.

Participate in all FAM trips taking place from assigned territory.

Work closely with territory Global Sales Director to educate and collaborate on booking business for the resorts.

Take initiative to develop new strategies and uncover new markets to generate sales.

Manage precise handling of all account details, sales notes, contracts and information.

Target accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.

Arrange and conduct special events, site inspections, and off-site presentations for potential clients.

Provide operations staff up-to-the-minute information regarding specific accounts.

Create a sales action plan to achieve targeted goals,

Submit weekly sales reports to direct supervisor.

Work closely with the Sales and revenue teams to collaborate and confirm the best business possible.

Collaborate in managing coordinators.

Required Qualifications
5 years of experience in hospitality group sales

Experience selling International Resort Destinations is a plus

Experience working remotely and in a home-office environment

Deep industry connections within the LATAM group hospitality segment

Computer literate in relevant computer applications

University/College degree in a related discipline

Excellent communication skills, both written and verbal

Strong interpersonal and problem-solving abilities

Bilingual (English and Spanish) is a requirement

Travel domestically and internationally to promote resorts to travel agents, at tradeshows and to the resorts.

Travel to resorts as requested for sites, meetings and travel professional related FAMs.

Travel for internal sales and marketing meetings.

Our Company
Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, and residences. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative spas, and gracious yet unobtrusive service. With 26 one-of-a-kind hotels and resorts, with 5 in the announced pipeline, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit to learn more about our Collection. Follow us on Linked In, Facebook, Twitter, and Instagram: @AubergeResorts and #AlwaysAuberge.
Our mission is to be the best-loved manager of one-of-a-kind luxury properties and experiences. Auberge is a family of intimate, one-of-kind hotels and resorts that define an approachable style of luxury in both product and service that resonates with the curious modern traveller. Passionately local, experience-led, romantic and stylish, these hotels hum with a vibrancy that is both refined and relevant.
Our Property
Nestled in the coastal paradise of the Riviera Maya, in a pristine beachfront setting that stands out for its lush, expansive mangrove gardens and deep white sand beach, an extraordinary resort is taking shape: Etéreo offers an irresistible luxury experience where guests can escape in perfect comfort and seclusion and enjoy a deep connection with nature and with each other.
What Else?
At Auberge, we are passionate about our mission to be the best-loved operator of one-of-a-kind luxury properties and experiences. We are storytellers and story-makers, delivering simple pleasures and creating unforgettable memories. Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort, and beauty. Whatever role we play in Auberge, and wherever we work, we all live by the view that our core purpose is to enrich people's lives.
If you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family.
Etéreo, Riviera Maya.
Auberge Resorts LLC is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Department: Ventas
This is a management position
This is a full time position

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Heroica Veracruz Ver. Mexico

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