TTEC Customer Care Management Philippines, Inc.
TTEC Customer Care Management Philippines, Inc. San Fernando Cebu Philippines
3 weeks ago
Bringing smiles is what we do at TTEC… for you and the customer. As a site-based Chat Service Representative in Pampanga, you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.
What You’ll be Doing
Do you have a passion for helping others and giving them a peace of mind?
• In this role, you’ll work to resolve customer technical requests or issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms.
• Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile,
• You’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
• Answer incoming communications from customers
• Connect and resolve issues with customers using written communication only
San Fernando Cebu Philippines
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