Job Type






Credit Assessment Associate - Unsecured Lending Sunshine Coast QLD


Genpact Sunshine Coast QLD Australia

3 weeks ago

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.

Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.

Welcome to the relentless pursuit of better.

Inviting applications for the role of Credit Assessment Associate- Un-Secured Lending – Sunshine Coast

We are looking for a Candidate with... experience in Home / Consumer lending who would be responsible for credit verification/assessment processes and adhering to lending policies to ensure that an acceptable level of risk is maintained to enable an unconditional approval.


In this role, you will be responsible for all the activities related to credit assessment of credit verification of Personal loan and Credit Card applications. Few of the responsibilities are mentioned below:

· Managing workflow from a central queue in a timely manner

· Completing credit verification checks (income, General Living expenses, NCCP requirements, security, and others) to ensure application input is meeting the Bank policies and responsible lending requirements.

· Managing the end-to-end assessment of the lending process through to decision
• Preparation of files and ensuring all required documentation is included in submissions.
• Understand key requirements of credit to ensure lending applications are completed in line with bank policies.
• Understanding of computer systems to ensure records accurately reflect customer position.
• Work with Credit team to ensure objectives are met in timely manner.
• Understand key requirements of credit to ensure lending applications are completed in line with Bank policy.

· Adherence to compliance regulations and manage any potential risks.

· Contribute to process improvement and quality framework.

· Liaise with third party brokers, clients, and stakeholders.
• Getting results that help our customers achieve their financial lifestyle goals.

Qualifications we seek in you!

Minimum Qualifications
• A skilled team player
• Highly proficient in MS-Office suite- Word, PPT, Excel etc.
• Expert in client relationship management; can communicate efficiently & independently on broker/banker/client calls.
• Proficient in executing tasks efficiently and in time independently without much mentorship.
• Proficient in working in an agile environment and demonstrate high attention to detail.
• Capable of working independently on managing their respective portfolios and delivering it within their stipulated timelines
• Capable of assisting the management by providing process improvement ideas to reduce waste and improve efficiency of the process.

Preferred Qualifications/ Skills
• Tertiary education within business/financial services
• Prior experience in Retail Banking/Mortgage/Lending or Finance industry
• Highly Proficient in working on MS Office suite.

· Strong written and verbal communication skills
• Excellent Interpersonal skills
• Excellent analytical and problem-solving skill
• Good conceptual knowledge and strong exposure to Banking Lending Operations

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit . Follow us on Twitter, Facebook, LinkedIn, and YouTube
Sunshine Coast QLD Australia

Salary Criteria












Copyright © 2023 Fonolive. All rights reserved.