Section 1: Position Summary

The Product Manager is responsible for leading new, large-scale, product development initiatives for the 529 Government Savings division. This position will oversee new product initiatives from ‘concept to launch’ – through ongoing maintenance interfacing with all key constituents including technology, vendors, marketing, and relationship management. This position... requires experience with setting product strategy, business case development, Agile product development methodologies, and go to market planning and execution. This position will also focus on fraud strategy and mitigation and be the subject matter expert and liaison to the Fraud and Compliance Department for value stream process and prioritization.

Section 2: Job Functions, Essential Duties and Responsibilities
• Develop product strategy, scoping, and sizing while communicating with internal and external constituents
• Interface with Agile Scrum teams to ensure products are being developed and implemented on time and on budget
• Develop strategic product business cases and track performance against key performance indicators identified
• Develop product communication and training materials and present to internal and external parties
• Construct, maintain and communicate a product roadmap for assigned areas
• Provide ongoing leadership to ensure products continue to evolve in sync with Ascensus business needs
• Responsible for coordinating Fraud strategy across Government Savings division ensuring appropriate risk tolerance and governance
• Responsible for strategic participation in the selection and implementation of fraud monitoring applications, processes and organizational changes
• Assist with other tasks and projects as assigned
• Ability to travel up to 25% as needed
• Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
• Our I-Client service philosophy and our Core Values of People Matter, Quality First and Integrity Always® should be visible in your actions on a day to day basis showing your support of our organizational culture.

Section 3: Experience, Skills, Knowledge Requirements
• A Minimum of 4 years of experience in product development in financial services or similar field of work
• Ability to drive vendor roadmap and internal roadmap
• Knowledge of Agile product development methodologies and practices
• Familiarity with financial systems, processing, and record keeping
• Strong communication skills, particularly as it relates to new product content and
• Experience with leading digital / multi-channel product development initiatives
• Skilled in cross-functional product and project management
• Required knowledge and expertise working with Fraud including KYC/CID, AML, onboarding, mobile, transactional, dispute management, user security/access (audits), reports and PII safety, and MFA
• Experience defining and implementing fraud strategies and solutions
• Self-starter and self-motivated
• Proficient in core desktop professional software – Word, Excel, PowerPoint, Visio

For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying.

At Ascensus, we aspire to make a difference for others. We are a technology-enabled services company that helps people save for retirement, education, and healthcare through our network of institutional, financial advisor, and state partners. Our culture is guided by sound principles, is committed to high standards, operates with transparency, and welcomes diversity—housed within our Core Values: People Matter. Quality First. Integrity Always.®

As a leading independent recordkeeping services partner, retirement plan third-party administrator, and government savings facilitator, we aim to hire associates who find pride in going to work every day knowing that they help more than 12 million people save for what matters.

Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws (“Protected Status”
Atlanta GA USA

Salary Criteria