Job Type






Payments Operations - Associate (CL) Mexico City

JPMorgan Chase

JPMorgan Chase Mexico City CDMX Mexico

4 weeks ago

Short Description:

Join our team as a Payments Operations Associate, responsible for transaction processing and innovation.

Posting Description:

You'll play a vital role in our team as a Payments Operations Associate. As part of the role, you will oversee the processing of transactions and contribute to the implementation of new products and innovations. With your expertise in international payment processing, you will ensure the smooth execution of day-to-day operations while identifying opportunities for process efficiency. Your strong communication skills will be utilized as you build partnerships with key stakeholders and work in collaboration with risk, audit, and compliance teams to meet organizational objectives.

Job Responsibilities:
• Ensure best-in-class execution and track metrics to identify areas for improvement
• Take end-to-end responsibility for processing transactions and maintaining control over end-of-day and critical reports
• Respond to routine queries and... complaints, ensuring completeness and accuracy
• Identify opportunities for process efficiency and implement in a controlled manner
• Exhibit effective communication with key stakeholders
• Exercise good judgment and maintain confidentiality
• Develop a continuous focus on productivity and quality

Required Qualifications, Capabilities and Skills:
• Bachelor's degree in finance or accounting preferred, with experience in financial services industry
• Strong working knowledge of international payment processing operations, Society for Worldwide Interbank Financial Telecommunications, and payment conventions
• Outstanding client management and partnership building skills, with direct experience of dealing with multiple stakeholders
• Ability to build strong business relationships and work collaboratively with risk, audit, and compliance teams
• Excellent written and oral communication skills, with strong analytical skills
• Sound understanding of risk management and audit methodologies

Preferred Qualifications, Capabilities and Skills:
• Experience and knowledge of payments/fraud/compliance/sanctions screening
• Working knowledge of international payment processing operations and payment conventions
• Direct experience of dealing with multiple stakeholders
• Ability to build strong business relationships and work collaboratively with risk, audit, and compliance teams

About us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience
Mexico City CDMX Mexico

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