Our Client is a SAAS based Critical Event Management platform powered by Artificial Intelligence Company actively operates from its offices in India Middle east United States and growing The SC Solution Consultant is a very critical and pivotal role in the organization We re looking for a Solution Consultant to conduct detailed customer requirements analysis perform technical qualification and lead discovery workshops to determine customer business challenges In the role you will provide technical hands-on expertise through product and solution leadership during pre-sales engagements You will participate in the acquisition and retention of customers by utilizing world-class technical pre-sales solution consulting techniques to communicate the power flexibility and ease-of-use of ZSuite The SC wins maintains expands relationships with partners and customers Working closely with sales team and prospective customers to understand business pain points Challenges relate and communicate how... Company addresses these challenges with ZSuite platformArticulate the solution by white boarding presentation with focus on value and ROIWorking with key stakeholders clients partners Product team and others to define the requirements and success criteria of enterprise Clients Earning client and partner trust through technical and functional expertiseBe the point of contact across platform solution queries Questions from the partner and customer respond back within acceptable timelines in full and accuratelyBe inquisitive and source key critical information from the Customer partner that connects to our platformProvide feedback to product management on customer interactions feature requests and other areas of potential improvementDevelop programs to enhance knowledge of trust throughout the sales organization Serve as an Evangelist of Company at conferences industry training and related eventsStay current with latest developments in marketplace and competitor activities Communicate up-to-date information about new platform features and or new products and enhancements to partners and customers Excellent written and verbal communication skills in English and regional languageAbility to effectively communicate with both business/functional and technical teamHighly professional demeanor with good attention to detailBe able to articulate the solution in a manner relevant to the stakeholder at customer or partnerTechno-functional keenness to learn, work hands-on the platform and demonstrate6+ years as a solution consultant or Pre-sales engineer or Product Strategy or Product Management discipline in a Software environmentBig 4 consulting background (highly desired)Knowledge in function and features of major IT monitoring tools is a mustIncident management across IT and or IIOT is highly desirablePreferably experience in either area of Disaster recovery, ITSM, software security consulting.Proficiency in Computer application like sending MoM to clients, Updating customer conversation and next actions in CRM and communicating customer discussion with internal team is a mustFour-year college degree from an accredited institution
Dubai - United Arab Emirates

Salary Criteria