• The position is responsible for overall operation involved in the safe distribution of PGP & ESG Products by complying to all external and internal requirements, in a cost-effective manner.
• Provide support & guidance to field distribution team at various facilities.
• Collaborating with other stakeholders to make short-term & long-term strategies and develop distribution infrastructure including new / existing facilities upgrade, transportation assets, people & process, statutory compliance etc. to meet business requirements.
• Management of Capital Project and Expenditure under distribution.
• Working extensively on Safety, Quality, Reliability, Productivity & Efficiency matrix to deploy best in class distribution operations
• Ensuring that all the key deliverables are achieved with an aim to improve external & internal customers satisfaction and enhance overall profitability in sustainable manner.
• Safety Health, Environment & Quality (SHEQ)
• Accountable for overall transport... safety & quality performance and statutory compliance
• Lead distribution safety programs to improve safety statistics of the country
• Guidance to team for launching new campaigns & initiatives to enhance safety culture
• Direct involvement / supervision in the Incident Investigation & Root Cause Analysis
• Responsible for implementation of corrective & preventive action across country
• Effective utilization of resources in upbringing of safety culture in contractors, drivers, loaders.
• Safety & Functional trainings to teammates, transporter supervisors and drivers/loaders
• Ensure the audit compliance of SHEQ/Statutory standards
• Accountable for closure of assessments findings (CAR) and compliance
• Working towards achieving country’s safety goal
• Accountable for customer satisfaction by ensuring safe and on-time supplies to customers
• Ensure all Customer complaints, in coordination with SHEQ & Sales personnel are addressed in time bound manner.
• Ensuring the implementation & governance of following programs, and necessary actions are being taken for improving the performance
• Reward & Reprimand policy
• Driver Coaching Program
• Transport Contractor Performance Assessment
• Monthly Safety Meetings with Transporter & Drivers / Helpers / Loaders
• Hours of Service (HoS) Compliance

- Field Distribution Operation
• Work closely with Field Distribution team and Planning/Scheduling team
• Monitoring site wise / region wise distribution performance with respect to key deliverables – Safety, Efficiency, Statutory Compliance, Reliability, Quality & Productivity.
• Meeting business targets - ensure each distribution facility meet its daily / monthly / yearly plan
• Developing effective programs for taking overall performance to the next level
• Optimum utilization of resources
• Manpower (including drivers) – right allocation as per business volume & other constraints
• Machines (trucks/trailers/equipment) – using up to the maximum level
• Money – Using allotted capex / budgeted amount in the right project
• Conducting Training Need Analysis (TNA) for each individual and coordinating with corporate teams (Safety/HR) for necessary training
• Support in developing new or modifying existing programs / work processes
• Strategic decision in developing new or upgrade existing infrastructure like driver rest room, driver coaching room, maintenance workshop, distribution office, vehicle parking, weighbridge etc.
• Safety & statutory compliance in executing the project

- Cost Management, KPI & Productivity
• Review asset utilization (Time & Capacity) with Area Distribution Managers.
• Accountable to improve Key Performing Indicators (KPI) of country in comparison to last benchmark
• o Nominals per Trip – Higher is better
• o Capacity Utilization – Higher is better
• o Full Cylinder Returns – Lower is better (target – ZERO)
• o Cost per Nominal – Lower is better
• o Km per Trip – Lower is better
• o Full for Empty – 100%
• o Delivery in Full & On-Time (DIFOT) – 100%
• Carry out Fleet Mix Analysis to estimate right number & right type of vehicles required for business
• Vehicle performance monitoring & optimization to control Variable Distribution Cost (VCD)
• Support team in developing efficient logistic model and cost-effective route management
• Review drop sizes periodically, and work with Scheduling Team & Country Business Team on improvement projects like changeover of delivery mode from cylinders to liquid containers etc.
• Productivity
• Lead brainstorm sessions to identify potential areas of improvement
• Provide necessary training on skill development / six-sigma
• Meeting the saving targets of the country
• Ensure regionally driven projects are being executed at site level as per guidelines
• Review Tableau Dashboards on regular basis

- Fleet Management (includes vehicle, other equipment)
• Ensure whole fleet (owned or contracted) is maintained as per set guidelines or SOPs
• Conduct periodic reviews of fleet maintenance programs to ensure its compliance as per company and statutory norms

- Contractor Management (includes transport contractor, driver supplying agencies, other vendors etc.)
• Direct involvement required in new transport contractor evaluation, qualification, and induction
• Reviewing contractor wise score card on periodic basis and taking appropriate actions (reward or reprimand) to improve performance
• Periodic visits to transporter maintenance workshops and operations site to ensure compliance to Linde safety requirements
• Facilitate random/surprise audits at contractor’s site in coordination with TSM and ADM
• Ensure necessary trainings & knowledge sharing sessions are conducted for transport contractors

- Driver Management
• Review and set the Driver Ratio required per vehicle (including bench) to ensure smooth supplies
• Ensure new driver Selection/Recruitment/Training/Induction program is as per guidelines
• Oversee implementation of Driver Reward & Reprimand program
• Participate in at least one driver safety meeting per month and share expectations
• Ensuring driver wise performance score card (DRP) is reviewed on periodic basis
• High Risk Drivers are taken through proper coaching sessions
• Necessary actions are being taken on regular / willful violators
• Review the tableau dashboard reports and drive the performance improvement plan

- Reports & Reporting
• All incidents (including near misses) involving vehicle, equipment or driver/loaders must be reported immediately to the senior management and concerned persons.
• Reliability events (vehicle breakdown & non-availability, manpower & scheduling issues) & all customer service failures.
• Monthly Operational & Safety KPIs to Country Leadership Team and Regional Distribution Team
• Closure of corrective action (CAR) from Audits, Directives, alerts etc.
• Implementation status of Safety Programs & initiatives and Projects (productivity, infrastructure).

Key interfaces

Internal & External Relationship
• Area Distribution Manager
• Scheduling & Planning Team
• Transport Safety Officer / Manager
• Regional Distribution Team
• Fleet Maintenance In-charge
• Country Sales / Business Team
• SHEQ Team
• HR / Finance / IT / Procurement / Legal
• Transport Contractors / Other Vendors
• Statutory authorities – Land Transport Authority, DOSH

Required critical behaviours

Perform the task safely and with integrity (Compulsory)

— Business Acumen
• Market Insights in understands customer markets, suppliers and competitors.
• Understands and implements financial principles and procedures to make effective decisions.

— Strategic Thinking
• Engages and motivates colleagues by breaking down business plans into meaningful team goals.
• Decision making and execution ability.

— Customer Focus
• Meeting internal & external customer expectation without compromising on key principles of Linde.
• Understanding customer issues and addressing it to increase levels of customer satisfaction.
• Lead by Example, ensures that 100% of own behavior is safe and takes action to ensure the safety of team.
• Exemplary leadership skill on people development and productivity projects execution.

— Functional & Technical Competence
• Keeps up to date with industry and technological advances

— Interpersonal Skills
• Excellent communication and presentation skills
• Collaborative approach with cross-functional teams and assertive communication

Required key skills (functional/technical)
• Leadership and coaching skills
• Must equip with local and English within read, speak and written communication skills
• Expert in Transportation Management, Road Safety, Contractor Management & Project Execution
• Good knowledge on Maintenance Workshop Management will be an added advantage
• Proficient computer knowledge (MS Office specially Excel, Presentations, ERP preferably SAP)
• Clear understanding of motor vehicles rules & regulations and logistics environment of the country

Required qualifications/experience
• Engineering in Chemical/ Mechanical /Project, Finance
• Masters degree or Post Graduate Diploma in Business Administration
• At least 8 years experience in large multi discipline and diverse logistics & supply chain operations
• Preferably with work experience in the cryogenic industry or gas & chemical industry
Additional Information

Senior Manager

Qualification

Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree

Linde is a leading global industrial gases and engineering company with 2020 sales of $27 billion (€24 billion). We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet.

The company serves a variety of end markets including chemicals & refining, food & beverage, electronics, healthcare, manufacturing and primary metals. Linde's industrial gases are used in countless applications, from life-saving oxygen for hospitals to high-purity & specialty gases for electronics manufacturing, hydrogen for clean fuels and much more. Linde also delivers state-of-the-art gas processing solutions to support customer expansion, efficiency improvements and emissions reductions.

For more information about the company and its products and services, please visit www.linde.com

Linde has been present in Malaysia since 1960. A leading industrial gas supplier with more than 60 years of experience in the industry, it combines local knowledge with global expertise and resources in the areas of technology, research and development, gas applications, engineering and best operating practices.

Linde Malaysia is the specialist in the provision of total gas solutions to a variety of industries. It manufactures and distributes industrial, specialty and medical gases and provides a range of related services including installation of gas equipment, pipelines and associated engineering services. In addition, it supplies packaged chemicals, welding and consumables products.

For more information, visit www.linde.com.my.
Additional Company Information

Registration No.

100783-W

Company Size

501 - 1000 Employees

Average Processing Time

29 days

Benefits & Others

Dental, Education support, Miscellaneous allowance, Medical, Parking, Vision, Regular hours, Mondays - Fridays, Business (e.g. Shirts
Malaysia

Salary Criteria