27th April, 2023

Role

Distribution Lead (DL) will lead overall distribution operations protocol for his/her assigned location. The DL will be solely accountable and responsible for his / her location’s performance with respect to Safety, Efficiency, Reliability, Productivity, Quality, Statutory and People.
Being a team leader, DL must ensure that all teammates understand the core function protocol & company goals clearly.
DL need to drive his/her team to ensure that all the key deliverables are achieved as expected in order to improve external & internal customers satisfaction and enhance overall profitability in sustainable manner.

Minimum Eligibility Criteria
Educational Qualification & Skills Required
- Graduate degree holder, preferably in Science or Logistics / Supply Chain Management - Languages: Local and English (read, speak and write) - Computer knowledge (MS Office, Mails, Presentations, ERP preferably SAP) - Experience in transporter / contractor management and liaising... with regulatory bodies for statutory - Clear understanding of motor vehicles rules & regulations and logistics environment of the country Relevant Experience & Certification - Minimum of 05 (five) years’ experience in logistics, preferably cryogenic industry will be an added advantage Key Behavioral Competencies
Business Acumen (20% weightage) – Market Insights - Understands customer markets, suppliers and competitors – Understands and implements financial principles and procedures to make effective decisions Strategic Thinking (10% weightage) – Engages and motivates colleagues by breaking down business plans into meaningful team goals Customer Focus (30% weightage) – Understanding customer issues and addressing it to increase levels of customer satisfaction Visible Leadership (30% weightage) – Lead by Example, ensures that 100% of own behavior is safe and takes action to ensure the safety of team Technical Competence (10% weightage) – Keeps up to date with industry and technological advances
Key interfaces
Regional/Area Distribution Manager Transport Safety Lead Fleet Maintenance Lead Scheduling team Local Sales Team for dispatch planning & execution Operations Team for production planning SHEQ Team HR / Finance / IT Transport Contractors Drivers Driver Coaches
Core Responsibilities
Safety, Health, Environment & Quality (SHEQ) Responsible for execution of dispatch plan by complying all safety norms Drive the ZERO Incident culture Safety & Functional trainings to teammates, transporter supervisors and drivers Support TSM and DC in conducting Induction Trainings and Mentorship Program Site Surveys & Route Risk Assessments - Ensuring customer sites and route being used are safe for use Ensure the audit compliance of SHEQ/Statutory standards Ensure the Assessments point closure (CAR) and compliance Participate in the Accident / Incident Investigation and RCA, ensure CAPA implementation Conduct the periodic coaching sessions for drivers along with Driver coaches/DSOs Monitoring & reviewing the Driver Risk Profiling and implement the performance improvement plan in coordination with TSO & Driver Coach Zero Stock Outs / Product Run Outs and Zero Product Contamination / Product Spillage Working towards achieving country’s safety goal Customer satisfaction by ensuring safe and on-time supplies to customers Prompt response in dealing with Customer complaints, in coordination with SHEQ & Sales personnel Reviewing pre/post trip inspection quality and pre-trip dialogue quality at regular intervals Implementation & Governance of Daily tool-box topic / driver safety talk Monthly safety meeting – separately for transporter & drivers / helpers / loaders Ensuring / enforcing 100% compliance to working hours – weekly review of driver wise data Effective communication to transporters and drivers New policies or any amendments Safety alerts / bulletin Reward & reprimand policy (zero tolerance violations) Efficiency, Reliability & Productivity Responsible for safe execution of dispatch plan given by Scheduling Team Ensure right product & right volume is delivered to right customer and on-time Monitor asset (truck, tankers, resources) utilization by tracking Time utilization & Capacity Utilization Responsible to ensure customer satisfaction through better transport planning and demand fulfilment Coordinate with Scheduling, Production and Sales team for product availability & plan execution Accountable & responsible to improve Key Performing Indicators (KPI) in comparison to last benchmark Tons per Trip or Nominals per Trip – Higher is better Capacity Utilization – Higher is better Return Quantity – Lower is better Transit Loss – Lower is better Km per Trip – Lower is better Transit Efficiency – Higher is better Detention at Source or at Customer Sites – Lower is better Ensure upkeeping of all gadgets (MDVR, ICC, F&D, Anti-Tow Away, Sensors etc.) fitted in vehicles Ensure effective logistical and cost-effective route management. Ensure inventory management of PPEs, Stationaries, VTS / MDVR and other technological gadgets. Improve capacity utilization by optimizing the vehicle capacity to reduce Distribution cost Conduct the Re-Route surveys to identify the safer & shortest routes Review customer wise drop sizes periodically, and work in coordination with ADM, Scheduling Team on improvement projects Drive projects to reduce Cost per Km / Cost per Nominal Ensure centrally driven projects are being executed at site level as per guidelines Review Tableau Dashboards on regular basis 2. Fleet Management (includes tanker, trucks, other equipment)
Completely accountable and responsible for upkeep of Linde owned assets operating from his/her facility, in case of contracted fleet DI must ensure Transport Contractor maintains the trucks / trailer as per set guidelines. Coordinate with Linde Fleet Maintenance Team (for owned assets) and Contractor’s Maintenance Team (for contractor owned assets) for any Preventive or Corrective Maintenance. Must ensure that 95% fleet is available for supplies at any given point of time Ensure carrying out preventive maintenance (PM) as per set guidelines for own & contracted fleet Responsible for record management Major maintenance jobs must be in sync with business requirement, need to plan well in advance and inform Scheduling & Sales team Reviewing vehicle wise fuel mileage (for owned assets) on period basis, any decrement should be brought to the notice of Fleet Maintenance team for necessary corrective maintenance 3. Contractor Management (includes transport contractor, driver supplying agencies, other vendors etc.)
Reviewing contractor wise performance score card on periodic basis Escalate contractor related issues to Area Distribution Manager and Transport Safety Manager for taking necessary corrective actions Conducting review meeting with Transport Contractors (at least on monthly basis) to review their KPI Conducting periodic visits to transporter maintenance workshops and operations site to ensure compliance to Linde safety requirements Conduct periodic audits in coordination with TSM and ADM Ensure transport contractor’s staff dealing with Linde business are well acquainted with Linde requirement with respect to Safety & Operation. Ensure monthly transportation bills are checked & verified as per Transport Agreement Terms & Conditions prior submitting to Linde Finance team for payment realization Provide the trainings & knowledge sharing sessions with Transport supervisors 4. Driver Management

Active participation in the Selection/Recruitment/Training/Induction of the drivers Conducting periodic trainings on technical aspects (loading/unloading/handling of products), safety Launch & Lead safety campaigns in line with country’s plan for the year Ensure bench drivers are available for duty at any given time to handle any critical supply or emergency Conduct monthly meetings with drivers to share recent updates, learnings from incidents and to hear out their grievances & feedback to improve our efficiency and safety Reviewing driver wise performance score card on periodic basis Work with Driver Coach and Transport Safety Manager for taking High Risk Drivers through proper coaching sessions In case of regular offender, escalate issues to Area Distribution Manager and Transport Safety Manager for taking necessary corrective actions Review the tableau dashboard reports and drive the performance improvement plan
Kuala Lumpur Federal Territory of Kuala Lumpur Malaysia

Salary Criteria