• Responsible for the day to day operation of the all departments in a branch.
• Identify customers' needs and respond proactively to all their concerns.
• Manages sales targets, including the monitoring and execution of marketing program.
• Ensure execution of Quality, Service and Cleanliness standards on all departments; including the monitoring of food product quality, completing all necessary departmental reports.
• Manages team member schedule.
• Create action plans for food cost and labor controls.
• Ensure all food safety procedures are executed according to Company policy health/sanitation regulations, takes corrective actions as required.
• Review daily break violations and is charged with enforcing Company policy and State and Federal Law.
• Ensure compliance with Company Operating policies and procedures. Ensure correct procedures for the control of cash, property, product and equipment.
• Monitor maintenance requirement to ensure Company procedures and standards are being... followed. Reports and follows up on preventive maintenance plans and activities.
• Completes all administrative requirements; i.e. daily/ weekly/monthly reports to support the Executive Team.
• Lead F & B team by attracting, recruiting, training and appraising talented personnel.
• Provide a two- way communication and nurture an ownership environment with emphasis in motivation and teamwork.
• Performs other job related duties as may be assigned as required.
• Must possess at least a Diploma in Food & Beverage Services Management or its equivalent.
• Have a pleasant disposition and able to communicate proficiently in English.
• At least 3 year(s) of working experience in the related field.
• Full Time; moderate travel required. Schedule may vary by departmental needs.
• Non- standard hours of work
• This position requires work outside the office environment.
• Adherence to all Company and safety policies and procedures.
• All other duties and responsibilities determined by individual department and/ or reasonably assigned from time to time. Work location :
• Johor Bahru: Paradigm Mall, Sutera Mall, Plaza Pelangi, AEON Mall Tebrau City, Setia Tropika, AEON Mall Kulaijaya, Gravity Green Bandar Seri Alam, R&F Mall, Aeon Mall Bukit Indah
• Melaka : AEON Mall Bandaraya Melaka, Mahkota Parade Melaka
• Perak : Aeon Mall Ipoh Station 18, Aeon Mall Kinta City, Perak
• Klang Valley: Berjaya Times Square, Aeon Bukit Tinggi, Aeon Rawang, Aeon Shah Alam, Aeon Maluri, Sunway Putra, Petaling Jaya
HR Benefits & Overtime
• Work Environment & Culture
• Career Growth Opportunities
• Outstation Allowance
• Attractive Bonus for High Performing Staff
Johor Bahru Johor Malaysia

Salary Criteria