Methods and Procedures
• Follow up on IST project methodology and quality compliance.
• Monitor compliance of IST teams and contractors with Service Level Agreements and Key Performance Indicators
• Ensure regular updates of IST procedures, policies, and processes (Common, Operational, and Strategic)
• Monitor implementation of IST procedures, policies, and processes in line with COMPANY Group standards
• Ensure regular updates of IST procedures, policies, and processes published in the Company Management System (CMS)
• Contact experts/specialists when necessary and follow up information system quality control
• Study and drive improvements where possible of existing policies, procedures, and processes
• Ensure the various IST teams keep their inventory up to date in the CMDB.

Communications
• Develop and publish validated user communications (awareness, changes, major activities, crisis,) to appropriate audiences through various available media (email, intranet, desk phone, CBIS...
Lagos Nigeria

Salary Criteria