Job Type






Support Worker Solihull

Northern Healthcare

Northern Healthcare Solihull United Kingdom

1 month ago

Job Overview

We are excited to announce that we are now recruiting at our NEW Development in Solihull, Located in Olton village, 84 Warwick Road, Solihull, B92 7JJ

You can build meaningful relationships and a fulfilling career as a key member of our team. Our Mental Health Support Workers are at the heart of our services. Our team are special, and they help us to create mental health recovery services full of joy and laughter, whilst overcoming challenges together and lifting each other up.

Each day is different, and you help make it special:

You will enhance the lives of our residents, support their families, and be an integral part of a wider mental health support network within your local community.

Our residents need support with daily living tasks such as cooking, appointments, medication and money management. You will help encourage and support our residents to re-learn skills and tackle new ones in a safe and supportive environment.

You will celebrate every step our... residents take on their path to greater independence and mental health recovery no matter how small. Supporting them through difficult times whilst learning from your colleagues as part of a multi-disciplinary team.

Main Duties Of The Job

Supporting you and your career:

From day one we will help you find your feet, with our new induction programme, buddy scheme and virtual learning programme. We provide all the training you need to support your residents to take their next steps whilst developing your career, confidence and knowledge.

As an adult Mental Health Support Worker, you will complete a variety of training such as the Care Certificate, behaviour support and first aid. Many of our Support Workers have completed an Apprenticeship in Health and Social Care (Level 2,3 and 5), business administration qualifications and management training.

The possibilities are truly endless for you as a Support Worker at Northern Healthcare. If you have the drive and dedication, you can progress through to Team Leader, Deputy Service Manager, Service Manager and onwards!

Not the route for you? No problem, you could become a Support Worker Champion in a specialised field, or if you’re happy where you are then we can support you to thrive in your role.

Whatever your next step, we will help you get there.

Working For Our Organisation

Your role details:
• Full-time
• Competitive hourly rate of £10.50 p/hour
• Rotational shift pattern 8am-8pm (day shifts) and 8pm-8am (waking nights). We are happy to offer a flexible shift pattern for both day and night shifts.
• You will be required to complete an enhanced Disclosure & Barring Service (DBS) check, prior to starting with us.
• minimum of two references provided that must cover the last 3 years. If you have worked with vulnerable adults in the past we will be required to request references for each of these employers too.

Employee Benefits
• Company pension scheme and contribution.
• Enhanced overtime rate.
• Enhanced maternity, paternity and adoption pay.
• The equivalent of 33 days annual leave (inc. Bank Holidays).
• Free enhanced Disclosure Barring Scheme (DBS).
• Free car parking at the majority of our services

Career Development & Training
• Career development and recognition scheme.
• Train towards NVQ in Health and Social Care.
• Induction and buddy programme.
• Apprenticeships route

Awards And Recognition
• Refer a friend scheme with Care Friends
• Employee recognition scheme.
• Annual employee awards.
• Monthly NHC Values Champion Awards

Employee Wellbeing
• Flexible working week (option of working 3 days on 4 days off; part time and full time opportunities) option of 8am-4pm or 9am-5pm Monday to Friday if salaried).
• Free Employee Assistance Programme with Health Assured - offering holistic solutions, physiotherapy, wellbeing support & Advice.
• Optional healthcare cover with Sovereign Healthcare, including dental, optical, prescriptions, and physiotherapy.
• Site Wellbeing budget.
• Access to discounted products and services through the Blue Light Card scheme.

Our teams are the people who make Northern Healthcare special. “Putting people first” isn’t just a strapline - all of our team members show it each day.

Detailed Job Description And Main Responsibilities

Your responsibilities as a Support Worker:
• Ensure that our service users are at the heart of everything we do.
• Support and guide service users with day-to-day activities enabling them to be able to live a full and as independent life as possible. This may include help to manage budgeting, domestic tasks, or meal preparation
• Support and guide service users with grocery shopping and attending routine appointments.
• Support service users whilst taking of prescribed medication.
• Support service users to be as active as they would like to be as part of their local community, whilst encouraging them to try out new things. These could include days out, family visits or arranging to go to college or use their local leisure facilities.
• Regularly review support plans whilst ensuring that they are committed to working toward their needs and aspirations.
• Working positively and collaboratively with other colleagues within the team
• Work within and implement our policy and procedure, including confidentiality and safeguarding.
• Escalate as appropriate any concerns or issues in a timely manner.
• To maintain and keep accurate records whilst reporting in a factual and ‘person centred’ approach.
• Ideally, you will have some experience as a support worker or have gained your level 2 or 3 in Health and Social Care

Person Specification

Qualifications, experience and attributes:

Essential criteria;
• The ability to be a good team player
• Meeting our key attributes
• Experience in mental health, learning disability and/or challenging behaviours
• Evidence of working within a customer-centred environment

Desirable Criteria
• Gained your level 2 or 3 in Health and Social Care or have training in relevant practical skills
• Computer literate - knowledge of Excel/Windows Office software applications including SharePoint, Excel, Word

About Northern Healthcare

Northern Healthcare is a specialist independent provider of enhanced supported living services for individuals who require enhanced clinical support due to a mental health diagnosis, learning disability or autism. We support over 150 adults across the UK in all aspects of their daily lives and mental health recovery. Currently our services are based across the North West, Cumbria, Yorkshire and the Midlands.We want to make a lifelong positive impact to the quality of life of the people we support. We work hard with fellow adult mental health and social care professionals to ensure that Northern Healthcare is the right step for anyone coming to our services. We truly believe in treating each person as an individual and that starts with finding the best next step for them.We have developed a unique clinically led, recovery focused support model which provides individuals with dedicated 24-hour support in high quality accommodation. Residents are empowered and supported by our team to manage their own tenancy agreement with an independent housing association.Our experienced support teams, encourage and motivate our residents to take the next steps to reach their unique goals and aspirations.We are privileged to be able to support our residents and we are dedicated to growing our reach across the UK, improving our residents’ quality of life and delivering the highest quality of care
Solihull UK

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