A business support specialist perform day to day Business support operations to help keep the business running smoothly. You may also build and maintain relationships with clients, partners, and customers.
• Develop and maintain strong collaborative and productive stakeholder relationships with key stakeholders to ensure efficient and effective flow of information.
• Maintain daily BAU operation of the business (reconciliation, settlement, issues & dispute resolution, etc…)
• Ensure all the customer issues are resolved on time
• Resolving customer complaints in person or via phone and mail
• Prepare Operation SOP & User manuals documentations
• Bachelor's Degree in Business Administration, or related
• Minimum 1-2 years’ experience in Customer service or Consumer operation
• Excellent Analytical thinking, proactive and creative • Strong Teamwork & excellent interpersonal skills
• Effective negotiation, excellent communication and presentation skills
• Strong knowledge of Excel... PowerPoint and call center tools
• Good command in English for both verbal and written
• Being able to stay OT when it is required
• Knowledge of banking, finance and project management

Bonus
Yangon Myanmar (Burma)

Salary Criteria