Job Type






Social Worker - Outpatient Oncology Mississauga

Trillium Health Partners

Trillium Health Partners Mississauga Canada

1 month ago

Job Description



Position: Social Worker - Oupatient Oncology

File#: 2023-32806

Status: Permanent Casual

Dept./Health System: Oncology Program - (Credit Valley Hospital)

Posted: April 27th, 2023

Internal Deadline: May 4th, 2023


Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital and the Queensway Health Centre, Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.

Our Mission: A New Kind of Health Care for... a Healthier Community

When we set out to build our vision and future, we connected with our community - patients, families, visitors, physicians, staff and volunteers. The foundational goals of our new strategic plan - quality, access and sustainability - anchor everything we do. Our mission for a new kind of health care is built on an inter-connected system of care organized around patients - inside and outside the hospital.

At THP, we are relentless in providing high quality, compassionate care to our communities and take great pride in fostering an inclusive and accessible environment and we are all accountable for contributing to a healthy, safe and respectful environment for healing and promoting excellence in patient care though advancing patient and staff safety. If you are passionate about what you do, motivated to improve the health of the community, committed to excellence, quality and patient safety we would like you to join our Better Together team!

Job Summary

Social workers employed in the THP cancer program work in a fast paced environment as collaborative team members of the interdisciplinary team completing assessments, providing evidence based interventions, developing programs and managing programs and projects. Social workers provide bio-psychosocial assessments pertaining to the biological, psychological, and social consequences of diagnosis, treatment and/or hospitalization as a result of as a result of cancer and/or issues related to current or historical stressors. Social work assessments and treatment plans are goal-oriented for individuals, families, groups and couples to enhance the coping and resources of patients, families and/or caregivers. Interventions are facilitated through counselling, psychoeducational and therapeutic groups, advocacy, identification of barriers to treatment, resource referral, consultation, collaboration, teaching, research, and patient/family/staff education. Provision of social work services is in accordance with the mission, philosophy and values of Trillium Health Partners, the standards of the Ontario College of Social Workers and Social Service Workers. As well, social work activities are provided in accordance with associated legislation and in collaboration with Cancer Care Ontario and Canadian Association of Psychosocial Oncology.

Major Responsibilities

To assess the psychosocial needs of the patient/family affected by cancer and treatments. This assessment utilizes evidenced based practice, clinical judgement and standardized assessment tools to accurately reflect and assess:
• the patient’s perception of the problem and their goals
• risk/safety concerns
• need/eligibility for community services
• living situation and functional status
• barriers to treatment and/or discharge
• level of distress and coping strengths
• patient’s network of supports
• financial concerns
• capacity for decision making
• To co-create, with the team, patient and family, a treatment/discharge plan based on the assessment and the goals of the patients, families and/or caregivers.
• To document these assessments and treatment plans in accordance with hospital standards as outlined by the Manager of Psychosocial Oncology, the Regional PSO Lead, the Regional Psychosocial Oncology Lead, the and Manager of discharge planning and the College of Social Workers and Social Service Workers.
• To collaborate with the inter-professional team to address ongoing patient needs, to participate in regularly scheduled team rounds and ad hoc discussions to help optimize patient care, hospital bed flow and to ensure the coordination of community based support services.
• To ensure patient, family, and/or caregiver participation in the decision making process related to their medical care plan and decisions regarding the continuing or ending of active treatment, and to provide advocacy on behalf of the patient, family and/or caregiver in order to ensure that the resources and supports which they require can be accessed.
• To act as resource liaison to community stakeholders and facilitate referrals to the community To identify the need for a family and team meeting, coordinate and determine agenda of the meeting, clearly articulate identified issues, concerns, goals, and summarize the content, next steps, and ensure appropriate and timely documentation.
• To inform capacity assessments in accordance to legislation, clarify and communication of legally appropriate substitute decision maker or Power of Attorney to the interprofessional team, prepare/present at Consent and Capacity Board hearings as appropriate, and provide education to the team the Substitute Decisions Act legislation if indicated.
• To de-escalate crisis and heightened emotional situations through effective communication.
• To resolve complex issues with patient, family, caregiver or team through use of conflict resolution, meetings, and mediation.
• To provide assistance to patients in managing complex pain and medical procedures.
• To participate in the development and implementation of evidence based practice, education and/or therapeutic initiatives, projects and program development.
• To provide assistance with patients who have medical care coverage and immigration issues.
• To participate in ongoing development of the Trillium Health Partners Oncology Program by attending available in-services, staff development and training, student field instruction, community liaison, presentation at conferences, and information transfer.
• To maintain confidentiality of patient/family related communication and documentation.
• To champion ethical patient and family centered care at all points of the illness trajectory and care interventions.
• To provide professional support, education and training to other team members in their work with patients and their families.
• To meet the administrative demands of the social work profession through attendance of staff meetings, rounds, documentation, completion of daily social work data.


• Master of social work degree from an accredited school of social work Experience
• Minimum of 3-5 years relevant social work experience within an acute care setting
• Minimum of 2 years recent experience in oncology and palliative care
• Experience with crisis and urgent situations
• Previous training/experience with the stages of illness that include diagnosis, recurrence, end-of-life, bereavement and survivorship.
• Systematic understanding and execution of the hospital processes and bed flow needs.
• Experience with legislation that governs public hospitals such as the Substitute Decisions Act, Health Care Consent Act, Consent to Treatment Act, Mental Health Act.
• Knowledge of Microsoft Outlook, Excel and electronic health record operating systems such as Meditech.

Professional Affiliations/Memberships:
• Membership in good standing with the Ontario College of Social Workers and Social Service Workers.
• Membership in the Ontario Association of Social Workers preferred.

Additional Skills:
• Skillful implementation of planned social work interventions in partnership with the patient, family, caregiver, inter-disciplinary team and community resources.
• Demonstrates effective clinical counselling skills with the goal of assisting/supporting patient, family, and caregivers to adjust to the effects and complications of cancer.
• Comprehensive knowledge of the impact of cancer, advanced illness and multiple comorbidities on individuals, families, and caregivers.
• Demonstrates in-depth knowledge of high risk and vulnerable patient populations.
• Extensive knowledge of how to effectively serve an increasingly aging and diverse population with complex medical, functional, cognitive and psychosocial needs.
• Comprehensive knowledge of community resources and research skills to secure new resources.
• Demonstrates strong communication and interpersonal skills with the ability to work collaboratively with patients/families, interprofessional team members, and community stakeholders through face to face or telephone interventions, class teaching, group facilitation, adult learning.
• Detail-oriented with excellent organizational skills.
• Demonstrates a high degree of initiative, self-direction and ability to multitask in a fast paced environment.
• Operating in accordance with the Code of Ethics and Standards of practice as determined by the College of Social Workers and Social Service Workers
• Strong self-care skills.
• Care passionately about the needs and well-being of patients, families and caregivers and the needs of our local community. Patient Care Manager/PSO Manager for facilitating patient-centered care as a member of the interdisciplinary team within the program.


Patient Care Manager/PSO Manager for facilitating patient-centered care as a member of the interdisciplinary team within the program.

Internal Candidates who believe they possess the necessary qualifications and experience for this position and who have been in their current position for at least six (6) months are encouraged to apply.

To pursue this career opportunity, please visit our website:

Trillium Health Partners is an equal opportunity employer committed to fostering a healthy, safe and respectful environment for healing, based on our values compassion, excellence and courage. To be Better Together, we commit to fostering a respectful workplace culture that promotes a safe and supportive environment for everyone who provides care, supports caregiving, receives care or visits the hospital.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.

Trillium Health Partners is identified under the French Language Services Act.

We thank all those who apply but only those selected for further consideration will be contacted
Mississauga ON

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