Client Description:

We are currently looking for a Windows System Administrator (L2 Support) on behalf of one of our clients for a permanent contract.

LHH Recruitment Solutions offers extensive HR solutions through one unique brand. We are specialised in the employment of middle and top management and highly qualified professionals in contracting, temporary and permanent placement. At LHH Recruitment Solutions, we believe in talent, not labels, and embrace diversity and promote more inclusive employment to our clients and partners.

Responsibilities:
• You act as Level 2 support on escalation from Level 1 to solve complex incidents and provide Level 1 support in case of overflow of activities
• You provide daily reporting activities to the IT Support Coordinator
• Your daily support end-users in standard services (standard requests and incidents)
• You perform system monitoring to proactively identify operational issues and system management activities
• You act on production... Servers/Environment in an analysed, controlled and risk-aware manner
• You maintain information systems components' efficiency according to defined procedures and service levels
• You support other Group IT entities in the daily management of systems
• You help end-users in their use of standard services and applications
• You implement solutions for our business and our IT infrastructure
• You provide high-quality support for any kind of incident
• You ensure all operational procedures, monitoring and support procedures are up-to-date and executed as required
• You guarantee efficient incident management, meaning incident resolution under the SLA

Candidate Profile:
• You hold a bachelor’s degree or an equivalent diploma in IT
• You have a minimum of 2 years of experience in a similar function
• An ITIL certification is preferable
• Knowledge of Scripting (PowerShell)
• You are proactive, curious, and flexible and you collaborate with others to solve incidents/ problems
• You have good oral and written skills in French and English. The knowledge of German and/or Luxembourgish is considered an asset.

To include yourself in this recruitment process; to find out more information about this role; or to discuss other career opportunities we have available, please contact Sihem Dimassi as soon as possible - CONFIDENTIALITY ASSURED.

Ready For Next.

#LI-SD1
Luxembourg

Salary Criteria