Be part of something altogether life-changing

Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40 countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.

Cytiva is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.

What you will do:

The Key Account Manager is responsible... for growth of sales and profitability through maintaining and expanding relationship with Key account customers.

The Key Account Manager will be the lead point of communication for all key account matters, anticipate the customer’s needs, work within the company to ensure deadlines for the customer are met, and help the client succeed.

The Key Account Manager will also bring in new business from existing customers or contacts and will develop new relationship with potential customers.

The Key Account Manager reports to the Bio-Process KAM Leader of Cytiva Korea (Global Life Sciences Solutions Korea Ltd.)
• Maximizing sales and profit from assigned key accounts through strategic account management
• Focusing on business visibility improvement through accurate and timely forecasting of order and sales
• Pursuing business opportunity expansion with customer intelligence and market insight
• Analyze purchase history, customer’s preference and buying behavior
• Identify customer’s organization and influence map
• Understand customer’s short- and long-term strategy and monitor customer’s pipeline evolution and business execution
• Developing a solid and trusting relationship between Key account customers and Cytiva
• Resolving Key account customer issues and complaints
• Developing a complete understanding of key account needs
• Managing communications between key account customers and Cytiva internal teams
• Strategic account planning to improve financial outcome
• Negotiating contracts with the key accounts and establishing a timeline of performance
• Working with various team members from other departments including modality, application, service, indirect sales channel, finance, logistics, marketing and etc. to ensure customer needs are met and Cytiva’s goal is achieved.
• Planning and presenting reports on account progress, goals, and quarterly initiatives to share with stakeholders, and possible use in future case studies or company training
• Meeting all customer needs and deliverables according to proposed timelines
• Analyzing key account customer data to provide customer relationship management
• Expanding relationships and bringing in new clients

Who you are:
• +3 years of experience in B2B business
• Technical expertise in BioProcess and Life science domain
• Goal-oriented, organized team player
• Excellent interpersonal relationship skills
• In-depth understanding of key account customers and their position in the industry
• Basic computer skills including Microsoft Office Suite, and experience with CRM software.
• Strong negotiation skills with ability of following-through on customer contracts
• Able to analyze data and sales statistics and translate results into better solutions
• Strong business and commercial acumen
• Driver’s license

Preferred Qualifications:
• +3 years of direct sales or equivalent role in life sciences and bio-pharmaceutical manufacturing industry
• Bachelor’s degree in life science related subject.
• SFDC experience
• Superior Excel skill
• Fluent English

When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out
Seoul South Korea (+1 other)

Salary Criteria