Job Type






UX Designer (US citizens or permanent residents only) [Remote] Boston

fonolive appfonolive app


Braintrust Boston MA United States

5 months ago


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• JOB TYPE: Freelance, Contract Position (no agencies/C2C - see notes below)
• LOCATION: Remote - United States only (TimeZone: EST | Partial overlap)
• HOURLY RANGE: Our client is looking to pay $40 – $70/hr
• ESTIMATED DURATION: 40h/week - Short term


RequirementsUser advocate with the ability to simplify complex processes into user-friendly workflows and interfaces. Fluency in accessibility standards and ability to design according to established design systems.

Experience using modern design platforms (e.g, Sketch, Figma, Mural) and working in design systems, applying agile methodologies and toolsets to create user stories (e.g., GitHub, Backlog). Experience with prototyping using the right tool and level of fidelity to effectively drive the project forward – from card sorts and paper/hand drawn wireframes to mid/higher fidelity digital prototypes.

Ability to integrate and collaborate across design research, product management, and engineering disciplines to identify priorities and create a shared understanding as it relates to the UX and broader product direction.

A consultative approach with an ability to understand client expectations, work as a team, and be accountable for delivering against user needs. Advocacy for human-centered design practices to ensure accessibility.
What you’ll be working onOur client is looking for a UX Designer to support their client at the U.S. Department of Veterans Affairs (VA). You will be working in a small, cross-functional team of Human-Centered Design practitioners to understand and synthesize customer needs, strategize improved service delivery, and design innovative solutions built on SaaS and PaaS products for VA employees inside various Program Offices of the Veterans Business Administration.

A little more detail about the day-to-day:
• Collaborate with a cross-functional team of product managers, engineers and designers and researchers to deliver positive, accessible and impactful user experiences. Commit to inclusive and accessible product designs and builds.
• Implement approaches to discovery that establish research objectives, directly involve users in understanding lived and desired experiences and provide stakeholders with a deeper understanding of the environment, the key opportunities and problems to solve.
• Proactively capture user insights and design opportunities to support the Product Managers in translating insights into user stories and product requirements.
• Design, test and rapidly iterate on prototypes to evaluate assumptions with users, demonstrate fixes for their issues and get closer to the envisioned service 
delivery state.
• Create deliverables that drive the product vision, using a mix of research findings, design systems, wireframes, sitemaps, flowcharts, storyboards, user profiles and stories, journey maps and service blueprints.
Apply Now!

Braintrust Job ID: 6455

C2C Candidates: This role is not available to C2C candidates working with an agency. If you are a professional contractor who has created an LLC/corp around their consulting practice, this is well aligned with Braintrust and we’d welcome your application.

Braintrust values the multitude of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status
Boston MA USA

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