About us:

Have you always wanted to put your passion for education to use on the job? Would you like to work with an incredible team making an impact on learning around the world? If you answered yes, we can't wait to meet you!

And just who are we? Edpuzzle is a leading edtech company with offices in San Francisco and Barcelona and nearly 10 years of history helping teachers find and create exciting, interactive video lessons. Over 80% of U.S. schools and millions of teachers and students in 190+ countries around the world are already using Edpuzzle to make education more equitable and engaging.

About the role:

We’re looking for our next Accounts Receivable Accountant to join the Finance Team in Taiwan. To succeed, you will need to be a goal-oriented, highly accurate team player and will help Edpuzzle continue to build a high-performing Finance organization. To succeed, you will need to be a master of organization with strong attention to detail and achieving a month-end close... deadline. Your drive to exceed performance expectations will contribute to efficiency and reduction of the month-end close cycle.

Wondering what it’s like to work at Edpuzzle?

Picture a place where you can connect with your teammates, whether remotely or in person, whenever you need support. A place where one day you're helping shape one of the biggest edtech platforms in the world, and the next day you're doing a teambuilding activity with your coworkers. A place where everyone has been selected because they're the best at what they do, and where your manager and team trust your decisions fully. A place where you're encouraged to learn and grow because education is the cornerstone of everything we do. Check out the job details below to see if Edpuzzle could be the right fit for you!

About the job:
• Payment applications - enter customer payments in accounting system and salesforce.com accurately within the same day
• Manage customer check payments in our lockbox
• Manage customer payments that received in our bank account such as ACH, credit card and wire transfer
• Contact customers, AR team members and Sales team immediately to resolve any issues
• Reconcile customer accounts
• Manage documents
• Manage correspondences in our lockbox
• Manage remittance advices
• Manage customer refund and credit memo process
• Submit requests with valid supporting documents for approval
• Manage customer account information
• Check any discrepancies and maintain accuracy of customer information
• Collaborate with accounting team members and Sales team
• Provide month-end close assistance as assigned
• Additional responsibilities may be assigned by the management such as billing and collection
• Assist with billing:
• Collect necessary documents for billing purposes
• Review quote, POs and create invoices
• Send invoices to customers
• Work closely with Sales team
• Asist with collection
• Manage outstanding AR collection process
• Manage customer payment inquiries
• respond to customer inquiries via email
• respond to customer inquiries via Zendesk

About you:
• Minimum 7 years of relevant experience in accounting is required
• Bachelor’s degree in managerial accounting or accountancy
• Computer literacy is essential including but not limited to MS Word, Outlook and Excel
• Highly organized and strong attention to detail
• Working knowledge of US GAAP, internal controls, and accounting policies
• Ability to follow accounting standard, company policies and procedures
• Ability to manage multiple assignments, balance workload independently and meet deadlines
• Must be a dependable team player with a positive attitude and result-oriented
• Must have internet connection (landline not mobile) of 20 Mbps or faster
• Ability to support working hours between 8am - 5pm US Pacific Timezone

Bonus skills:
• Prior experience with QuickBooks accounting system and Salesforce
• Experience in SaaS or an edtech company
• Experience working with remote teams
• Extremely deadline driven and exceptional ability to deliver results on time

What’s it like to work remotely?
• Work from the comfort of your own home
• Meet with your manager and team via video calls on Google Meet or Slack
• Connect with coworkers via Slack (with channels for work and for fun!)
• To enjoy our remote work policy, you’ll need high-speed internet access

What we offer:
• Competitive salary and a yearly salary review based on performance
• Private health insurance policy
• 24 paid holidays plus December 24th and 31st
• Incredible opportunity to grow, learn, and build lifetime bonds with other passionate people

Edpuzzle is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Edpuzzle makes hiring decisions based solely on qualifications, merit, and business needs at the time.

References from previous employers will be requested from candidates during the selection process. If you'd like to be considered for this position, please apply below. We look forward to hearing from you
Taipei City Taiwan

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