The People Practice
The People Practice Lagos Nigeria
1 month ago
ABOUT THE COMPANY
WHY WE EXIST
Startup founders and CEOs are faced with many challenges from the time they launch; from funding to having a unique product or service, and to having an eager and existing market, amongst others.
Having the right people on the team can:
Help mitigate these challenges
Help companies gain traction quicker
WHAT WE DO
Recruitment + Selection
Onboarding + Orientation Facilitation
Vertebrae - Policies, Processes, Company Structure, Company Design
Mission and Value Realignment + Culture Co-Defining
Performance Management (OKRs) facilitation and feedback
Compensation and Benefits Management
Learning and Development
Offboarding and Exit
Plus many more bespoke solutions
We understand startups, having worked with 53 startups and small businesses.
We understand technology and leverage it as a tool to simplify people processes.
We understand and are passionate about people - finding people, empowering people and locking them in.
RequirementsB.Sc / M.Sc in Marketing, Sales or other Business Management Related roles.Minimum of 4 years experience in Sales and Key Account Management role.Experience using CRMs and other tech skills, is of great advantage.Effective Communication Skills.
Generate sales leads and retain existing clients.Create new pipeline in target industries and convert them into Platform users.Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.Acquire a thorough understanding of key customer needs and requirements.Expand the relationships with existing customers by continuously proposing solutions that meet their objectivesEnsure the correct products and services are delivered to customers in a timely manner.Serve as the link of communication between key customers and internal teams.Provide feedback on the efficiency of the customer service process.Resolve any issues and problems faced by customers and deal with complaints to maintain trust.Play an integral part in generating new sales that will turn into long-lasting relationships.Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metricsMaintain a positive, empathetic, and professional attitude toward customers at all times and build sustainable relationships and trust through open and interactive communication.
Account management, Sales strategy, After sales, Customer relations
Key Account Manager Lagos jobs
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