Helderberg Personnel South Africa South Africa
1 month ago
My client, a well-established international tour operator has an exciting opportunity for a Flights Specialist with a vibrant personality and a minimum of two years working experience as a specialist tour operator in a similar role.
Duties & Responsibilities
Apply for this position if you:
• Experience in Amadeus Reservations skills
• Experience in issuing, re-issuing and performing re-calculations of international and domestic airlines
• Ability to work in a fast passed environment
• Experience In booking worldwide travel requirements
• Working knowledge of IATA and currency regulations
• Strong attention to details
• GDS Fares and Ticketing Qualification
• Fares Qualification BA 1 & 2
Duties will include, but not limited to:
• Issue automated EMDs (Electronic Miscellaneous Documents) to pay for deposits, seat reservations, excess baggage etc
• Support Sales Teams with complex flight requirements.
• Advise fares (nett and published) to departments on a... daily basis and schedule queries.
• Read, understand, and apply fare rules as per airline contracts . Understanding the terminology associated with the rules and fare notes.
• Request group seats/rates for ad-hoc tours and all allocations.
• Constantly review reservations system in regards to ensuring all ticketing data is correct and identifying ways to improve the sales and administration functions.
• Check BSP Link on a weekly basis for correspondence. Action/check any ADMs (Agency Debit Memo) / ACMs (Agency Credit Memo), including querying any ADMs.
• Ensure all flight information on customer documentation is accurate and current.
• Action ADM and Amadeus queues.
• Book airline seats on-line and in GDS.
• On a rota basis, provide on call out of hours assistance with flight emergencies.
• Load and maintain fares management contracts in reservations system (iVector), including loading and updating notes for passenger documents.
Only candidate who currently reside in the Western Cape will be considered for this position.
In return a highly competitive salary package + provident fund + health insurance is on offer
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