Job Type






ServiceNow Technical Consultant - Canada (Remote)

DXC Technology

DXC Technology Canada Canada

2 months ago

Job Description
• * At least 3 years of ITSM/ServiceNow Development experience
• ITOM, HR, Portal CSM Experience preferred
• Participates in gathering technical requirements through a variety of techniques (e.g., facilitated workshops, work sessions and interviews); performs technical analysis and design to the sub-system level (Technical)
• Defines technical requirements to support a data conversion effort and executes automated and manual data cleansing procedures (Technical)
• Develops standards, templates, and procedures to aid in the development of the required work products (Methodology)
• Conducts performance and integration testing, helps analyze test results, and assists in identifying modifications or necessary improvements (Business)
• Establishes and maintains networking relationships with middle management in client organizations (Relationship Management)
• Understands client needs and matches them to relevant services or products; manages client expectations (Leverage)
•... Understands and communicates goals and critical success factors for the project; sells ideas persuasively and paces the communications properly (Communication)

Basic Qualifications
• * Bachelor's degree in business, computer science or related field; or equivalent combination of education and experience.
• 2 years of ITSM/ServiceNow platform configuration experience
• Prior Consulting experience preferred
• Experience working with techniques, tools, and approaches for application development and system integration
• Experience working with techniques and approaches for selecting technical products and vendors
• Strong analysis and design skills
• Good communication skills
• Ability to manage competing priorities in a complex environment
• Ability to devise creative technical solutions
• Ability to convey a strong presence, professional image, and deal confidently with complex technical problems
• Willingness to travel 30%

Other Qualifications
• * Strong analysis and design skills
• Good communication skills
• Ability to manage competing priorities in a complex environment

Work Environment
• Office environment
• May require Some evening or weekend work
• It is expected, at this time, you may be required as part of the job function to travel up to 90%

DXC is required by law to include a reasonable estimate of the compensation range for this role.

The base salary range represents the low and high end of the DXC salary range for this position. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs. The range listed is just one component of DXC's employee compensation package. Other rewards may include a vacation policy and region-specific benefits.

At DXC, it is not typical for an individual to be hired at /near the top of the range. A reasonable estimate of the current range is 65k to 90k CAD

DXC is an equal opportunity employer. We welcome the many dimensions of diversity. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.

In addition, DXC Technology is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail AODA Canada Requests.

Note: This option is reserved for applicants needing a reasonable accommodation related to a disability

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