Remittance Officer Job Vacancy at United Bank for Africa (UBA)

POSITION: Remittance Officer

Location: Head Office

QUALIFICATION & EXPERIENCE
• Bachelor Degree or equivalent
• MBA/ Master’s Degree or a relevant professional qualification will be an advantage
• Minimum of three (3) years’ experience in Banking, Microfinance or Payments systems
• Product penetration
• Implementation of business and development plan
• Growth of remittance revenue
• Customer services

KEY COMPETENCY

Knowledge
• In-depth knowledge of the business environment and Digital banking products
• Fraud and Operational risk knowledge
• Revenue assurance and Product Knowledge
• Regulatory and legal knowledge

Skill/Competencies
• Strong business development and selling skills
• Excellent interpersonal and communication skills
• Strong negotiation skill.

ROLES & RESPONSIBILITIES

Business Development
• Develop and execute product plans to support remittance and other digital products
• Identify and implement... innovative revenue generating services
• Drive remittance products promotion and rewards to encourage increased adoption and usage
• Build and maintain strategic partnerships with key stakeholders
• Establish relationship with branch business team to achieve the set branch remittance targets
• Recruitment of sub-agents for remittance products to increase cash pick up points.

Performance Monitoring & Analytics
• Monitor changes and trends in remittance to ensure competitiveness in the market and alignment to customer preference.
• Conduct monthly analysis to ensure product and pricing is in alignment with the industry position.
• Closely monitor customer complaints and improve the process to provide simple, functional and reliable products.

Communication & Training
• ·Train and guide staff involved in remittance as per the banks training framework.
• ·Produce and publish detailed product information guides including features and functions, positioning and pricing.
• Conduct training to all recruited sub agents.

KEY PERFORMANCE INDICATORS
• Product penetration
• Implementation of business and development plan
• Growth of remittance revenue
• Customer services

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Remittance Officer Job Vacancy at United Bank for Africa (UBA)

Knowledge
• In-depth knowledge of the business environment and Digital banking products
• Fraud and Operational risk knowledge
• Revenue assurance and Product Knowledge
• Regulatory and legal knowledge

Skill/Competencies
• Strong business development and selling skills
• Excellent interpersonal and communication skills
• Strong negotiation skill.

Only shortlisted candidates will be contacted

HOW TO APPLY

Read Also: Why it is Important to always Update your CV to Match the Job Description.

Qualified candidates MUST send their CV & Cover Letter attached with all academic certificates.

All applications MUST be sent electronically through: Email: [email protected]

Email subject line should read: REMITTANCE OFFICER : APRIL,2023

DEADLINE: 16th APRIL

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Dar es Salaam Tanzania

Salary Criteria