About the Client

Our client is a well-developed and sizable corporation within the retail sector. They are now seeking for a high calibre professional to join them as Retail Learning & Development Manager.

About the role
• Report to Head of HR and supervise a small training team to handle full spectrum of talent development program
• Work with Store Operation Head to identify training needs aligned with company objectives
• Design and Implement in-store and classroom training programs focused on product knowledge, coaching, selling, and customer service skills
• Develop and manage annual training plan and budget, monitoring expenses throughout budget reviews
• Maintain close communication with Group level to ensure alignment with company objectives
• Conduct regular store visits and audits, providing personalized field training
• Produce regular training reports, checklists, and calendars for management and ensure effective communication of all information with internal parties

The... Successful Applicant
• Degree holder with major in Business Administration, Human Resources or related disciplines
• Minimum 10 years L&D experience gained in sizeable organizations
• Solid understanding and be passionate about staff learning and development
• Have an eye for learning across different formats, channels, technologies and be in touch with the latest learning insights and thinking
• Independent with a collaborative mindset
• Excellent communication, influencing and analytical skills is needed
• Proficient in both written and spoken English and Chinese

Click "Apply Now" to apply for this position or call Anson Lee at +852 3180 4976 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only
Hong Kong

Salary Criteria