Job Description

Company Introduction

Our client is a start-up company in the travel industry.
Job Responsibilities and Duties
• Support, administer and maintain back-office applications including the email system and the database;
• Respond promptly to the customer support team’s raised tickets via different channels (email, chats & phone);
• Coordinate operations to secure efficiency and compliance with company policies;
• Responsible for maintaining physical and virtual document filing systems;
• Update records and databases;
• Collaborate closely with other teams;
• Any other duties as may be necessary from time to time.

Experience
• Hold a Bachelor’s degree in the relevant field;
• Proven 2-3 years of experience in a similar position;
• Candidates with previous experience in the travel agency will be preferred;
• Be fluent in English and preferably also in French or Dutch;
• Basic knowledge of financial and accounting software.
• Experience in content creation is a plus;
•... Excellent knowledge of computer operating systems and MS Office software;

Personal Skills
• Have a positive attitude;
• Be a team player;
• Have organizational skills
• Ability to work under pressure;
• Have excellent communication skills
Pietà Malta

Salary Criteria