Job Description

What you will be doing:
• Assist in overseeing room reservations operations and ensure all correspondences are promptly and efficiently handled within the standard response time.
• Creates rate codes and package codes and handle major groups and conventions.
• Assist in conducting reservations team briefing, develop, implement and maintain a departmental orientation program for newly hired Heartists.

Work Experience
• Graduate of a degree in Hotel and Restaurant Management or any related field.
• Minimum of five (5) years’ relevant experience in a luxury hotel or in the same capacity.
• Effective leadership, communication, guest relation, negotiation and selling skills.
• Keen attention to details and amenable to work on a shifting schedule.
• Background in using Opera, Online Travel Agencies extranets and ResaWeb is an advantage.

Benefits

Employee benefit card offering discounted rates in Accor Hotels worldwide.

Develop your talent through learning programs by... Academy Accor.

Opportunity to grow within your property and across the world.

Ability to contribute to the local community and make a difference through our Corporate Social Responsibility activities like Planet 21
Manila Metro Manila Philippines

Salary Criteria