Job Type






Quality Manager Leicester

Home Start UK

Home Start UK Leicester United Kingdom

2 months ago

Quality Manager

Reports To: Assistant Director for Quality and Impact
Manages: Quality Improvement Specialists
Location: Flexible Location - Hybrid, (with some travel across UK for Local Home-Start site visits and our Leicester office)
Contract Type: Permanent
Salary: c£40,000pa
Hours: 36 hours, with the option to discuss flexible working


Home-Start UK is the leading family charity with trained volunteers and expert support helping families with young children in communities across the UK. We are an umbrella organisation of circa 60 staff that works closely with our network of 184 local Home-Starts.


Quality is a key pillar of our strategic framework and the Quality Manager will drive excellence through the Home-Start Network and in Home Start UK. You will also have a crucial role in protecting the credibility and reputation of the Home-Start brand. This will involve engaging with local Home-Starts as they undertake our recently relaunched... Home-Start Quality Assurance Standard. You will be leading and working alongside a team of Quality Improvement Specialists who undertake reviews, support improvement planning and disseminate best practice through the Network.

You will use data and insights from quality reviews and other sources to analyse and understand the health of the Home-Start Network, respond where there are risks and issues and promote and champion where there is excellent practice. You will also use these insights to inform and support colleagues at Home-Start UK and through the Network.

You will also be responsible for the continued ISO9001 Quality certification for HSUK; an important accreditation that demonstrates HSUK’s commitment to quality. Experience with ISO is welcomed but training will be provided for the role so applicants without ISO experience are invited to apply.

If this sounds like your type of challenge, read more about the role in the candidate information pack and get in touch.

To see a full detailed Job description please visit:

If you would like to join a team of enthusiastic, passionate and friendly professionals, we would be delighted to hear from you.

To apply: please submit an up to date CV, together with a supporting statement (no more than 2 A4 pages) discussing the question: "How do you meet the requirements in the person specification?"

Send your CV and supporting statement by email to [email protected] include “Quality Manager” and your name in the subject line.

Closing date for applications: 5pm, Friday 7th April 2023

Successful candidates shortlisted will be sent the interview questions in advance so that they may fully prepare.

Applications will be reviewed on a rolling basis throughout this period. Candidates will also be sent the Interview questions ahead of their interview so that they may fully prepare.

As part of any recruitment process, Home-Start UK collects and processes personal data relating to job applicants. You are under no statutory or contractual obligation to provide data to Home-Start UK during the recruitment process. However, if you do not provide the information, we may not be able to process your application properly or at all. For further information please refer to the Home-Start UK Job Applicant Privacy Notice here

Home-Start UK, a charitable company limited by guarantee. Company No. 5382181. Charity No. in England and Wales 1108837 and in Scotland SC039172. Registered Office: 4th Floor Arnhem House, 31 Waterloo Way, Leicester, LE16LP

Home-Start is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability. Appointments will be based on merit, following an open and clear selection process.

Job Type: Full-time

Salary: £40,000.00 per year

• Company pension
• Flexitime
• Work from home

• Flexitime
• Monday to Friday

Application question(s):
• To apply: please submit an up to date CV, together with a supporting statement (no more than 2 A4 pages) discussing the question: "How do you meet the requirements in the person specification?"

Work Location: Hybrid remote in Leicester

Application deadline: 07/04/2023
Reference ID: Quality Manager
Leicester UK

Salary Criteria












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