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Hardware Asset Management Analyst Mexico City

Unisys

Unisys Mexico City CDMX Mexico

2 months ago

We Believe in Better

We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing peopleâs lives through secure, reliable advanced technology is our vision.

At Unisys, we believe in better Here, you have the opportunity to learn new skills, apply your expertise, and solve complex problems with cutting edge technologies and solutions. You are part of a global diverse team that supports you, drives change, and delivers successful results consistently.

Our associates are at the forefront of everything we do, driving our clientsâ successes while giving back to communities and making this world a safer and more secure place to live and work.  Our success is a direct result of the work of our people who live and breathe our Core Beliefs. Simply put, we believe in better lives. Join us

Learn more about Unisys and our key solution offerings: Unisys, Stealthâ¢, CloudForte®, InteliServeâ¢

What... success looks like in this role:

Workplace: Home office.

Summary of Role

Asset Management analyst for Heineken oversees, facilitates, and administers ITIL based service support and/or technical account management of Hardware Asset Management.

Main Responsibilities
• Receives Hardware Asset requests in ITSM tool
• Validating asset updates based on tickets and AssetTrack tool
• Register hardware records in CMDB
• Produces standard reports
• Support the HAM process within Unisys and the client

You will be successful in this role if you have:

Must Have Skills
• 4+ years of relevant experience or equivalent combination of education and work experience in Asset & Configuration Mgmt.
• ITSM tool experience
• Strong understanding of ITIL V3 and V4 processes and principals.
• Strong verbal and written communication skills.
• English Intermediate.

Nice to Have.
• ITIL v3 or ITIL v4 foundation certification

#LI-AO1
Mexico City CDMX Mexico

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