Key Responsibilities Undertaken By The Service Manager

Position Duration

Permanent

Role Type

Registered/Service Manager

County

Hampshire

Company

Lifeways Group

Salary / rate of pay

£28 000 to £30 000 per annum

Post Code

PO6 4NH

Town you want job advertised

Portsmouth

Ref No

7777
• To monitor and support the delivery of person centred services to all people using the service.
• To monitor and support the health and safety of people using the service and support colleagues
• To ensure that the actions of all colleagues directly supporting people using the service support their care, protection and well-being, and in compliance with external regulations and standards
• To provide supervision and support to Team Leaders and Support Workers through effective recruitment and selection, coaching and Performance Management as well as Support to manage their team of Support Workers.
• To ensure effective financial administration of the services delivered, through the effective... deployment of colleagues and budgets
• To use and update IT processes to include the completion of accurate rota and timesheet information using Lifeways Cold Harbour system as per Lifeways procedures
• To work effectively with external agencies to promote the work of Lifeways and to increase referrals and placements within the Area in line with defined business targets.
• To develop the knowledge and skill of colleagues teams through delivering service specific training as and when required
• To develop own knowledge and practice relative to continuous service improvement
• Ensure that all services delivered are compliant to contract
• Audit services regularly and report accordingly
• Continuously improve service performance across services for which you are responsible
• Recognise and encourage innovation across services for which you are responsible
• Ensure that purchaser contracts and agreements are in place for all people using the service

Supervisory Responsibilities Undertaken By The Service Manager
• Supervise, mentor and act as a positive role model to Team Leaders to ensure effective and efficient person centred service delivery to all people who use the service
• Conduct annual performance appraisals for all team members
• Take a lead role in developing and delivering an appropriate induction programme for new colleagues
• Motivate the colleagues team to drive and improve service delivery
• Participate in rotational on-call system as assigned

Qualifications Required

Professional Qualification/NVQ Level 5 or NVQ 4 (or working towards)

Experience within the learning disability or mental health sector

This is not an exhaustive list of responsibilities. Service Managers may be asked to carry out other activities as specified by the Area Manager
United Kingdom

Salary Criteria